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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,212 Reviews

5,212 Reviews of Klaben Ford Lincoln - Service Center

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December 12, 2024

Gavin was very helpful throughout the process. He was also great with follow up which is most appreciated. More

by ricktnixon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Love the service and highly recommend it! It saves so much time and is a treat not to have to wait in a dealership or garage. More

by LIGHTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
December 12, 2024

I just want to say that Robert was great, knowledgeable and friendly. Keep this Guy. More

by ronhanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Klaben Ford Lincoln in Kent has a great sales and service department. My service advisor, Kim Wolfram is the best! I have been trusting Kim with all of our car work for over 20 years! She explains everyth More

by Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I have had great experienced with both the sales teams and the service dept. regarding the leasing of my new vehicle. The Klaben team handles itself in a very professional and personal manner. I would h More

by rdhaury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Mona is always great to work with. She always takes the time to answers my questions. Thanks Mona see you soon More

by diane.olsen1648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Our service was above average and we are very appreciative of the way the service center maintains the needs of our truck. Kim Wolfram is the best service manager that we have dealt with and she More

by Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

They are very efficient and polite. They informed me of the problem and cost. Mike is wonderful! More

by KATHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Good service,friendly people,convenient appointments,nice waiting room and restrooms fair prices and clean bays More

by mhoffa984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in matinence and Mike in sales
December 09, 2024

Easy to schedule, work performed as explained. Kept up to date on progress. Called promptly when completed. More

by bmarshall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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