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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,297 Reviews

5,297 Reviews of Klaben Ford Lincoln - Service Center

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February 12, 2023

Kim is outstanding and has always helped make servicing my cars and trucks stress free. More

by bdavis_44224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

Wonderful customer service and service in general. Everyone that I spoke to was polite and informative. Joe was the primary person I spoke with and he was wonderful. More

by Trparker331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Wiley
February 10, 2023

Listens to the customer’s needs. Fast service. Offered to drive me home and pick me up. More

by beilink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
February 10, 2023

Shelby was great to deal with. I was updated on progress often, all issues with my truck were taken care of in a timely manner. More

by MATT.KRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
February 10, 2023

This dealership has the best service! I have been buying Ford for many years and have never had a dealership go above and beyond. More

by kimberly21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
February 09, 2023

Nice people and we like the discount from loyalty link. They made us a nice list of problems to check out More

by christina.dickerhoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
February 09, 2023

The service writers was very knowledgeable and helpful. It did not take long for the service to be done. More

by Art N8RKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Great person to work with in getting our car in for service also following up on updates! More

by jsimone2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

Excellent customer service! ! Always works with customer schedule & provide rides, so you are not stranded 💗 More

by MKGWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

I will always come to klaben Ford for my cars. The service is the best. I went to liberty once, but it was not as good as klaben. Everyone is so friendly More

by 4 wheel drive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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