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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,800 Reviews

4,800 Reviews of Klaben Ford Lincoln - Service Center

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March 26, 2022

The most professional and courteous person to handle any and all Your service needs! She takes car of Our entire family’s fleet of cars. You can get service anywhere but personal care matters! Kim always ke More

by SearcyMafia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2022

Oil change, filter replacement, all tires rotated, and all fluids topped off. I was out of there in under an hour and a half. What a terrific team. More

by bobcline60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Mar 28, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 26, 2022

Mike Brandvold explains thoroughly the work to be done, great at timely updates and makes me feel like he has my best interests in mind. I trust Klaben as a result of Mike. Thanks Mike ! More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 26, 2022

People make the difference in the service department - Mike Brandvold is a pleasure to work with More

by DROULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Klaben Ford Lincoln responded

Hi Droule, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 26, 2022

Mona Crooks takes great care of me and my family every time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. More

by Terry Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy
March 25, 2022

Dealership was extremely friendly and easy to work with. We worked with Tyler Schultz directly and couldn’t have been happier with our service. Price quoted in the beginning g matched what we paid at pickup More

by danilee275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

My husband and I have purchased bought or leased 4 vehicle s from Klaben and Kim Wolfram has been with us since the first one. We have only great things to say about the service and sales depts. We a More

by Dodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

I have always been able to rely on Klaben. They are well established in Kent, Ohio and have grown to be a large business. I have had my cars serviced there for many years by the same technicia More

by Miss Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 24, 2022

Very trustworthy Always Quick service Easy to drop off vehicle Fair price Great job of diagnosis and explanation of any issues More

by Jlaff413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 23, 2022

Kim Wolfram, Lincoln service advisor is extremely pleasant, competent and most helpful with servicing my Lincoln MKC. More

by redbuckeyetree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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