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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,801 Reviews
Call Service Center (330) 673-3139

4,801 Reviews of Klaben Ford Lincoln - Service Center

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March 30, 2022

I always receive warm and friendly service at the Klaben Ford dealership. Someone usually greets me as soon as I drive into the center. More

by jewel.loftin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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Apr 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
March 30, 2022

Service is always impeccable…. we don’t mind driving to Kent from west Akron when we know we will get 5 star service!!!⭐️⭐️⭐️⭐️⭐️ More

by Kell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2022 -

Klaben Ford Lincoln responded

Hi Kell, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
March 30, 2022

Joe French and Brandon were quick and very responsive to my dying battery issue and also making sure my recalls taken care off so as no save trips More

by cbraganza79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
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Apr 02, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
March 30, 2022

Joe always goes above and beyond to make sure my experience with Klaben is seamless! When my car needs repairs he makes getting a loaner vehicle so easy and simple. His communication is great, he al More

by Alysse Waddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2022 -

Klaben Ford Lincoln responded

Hi Alysse, thank you for your kind review; we are happy to pass along your comments to Joe here at Klaben Ford! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
March 30, 2022

Service is always done in a timely manner and I’m get regular updates and what is happening with a repair More

by JEFFVIOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Mario Palomba
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Apr 02, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
March 28, 2022

Excellent service and quick much better than Liberty Ford service department who makes you wait forever. More

by wamser11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Report | Print
Mar 30, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 28, 2022

Excellent service, needs well explained and service was completed in the time promised. Keep up the good work! More

by awierman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 28, 2022

Convenient and timely efficient. Very courteous staff. Convenient to make an appointment online. Very clean. More

by Sharij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy, Alisea Kight
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Mar 30, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 28, 2022

Staff always provides great customer service. I was in and out a lot quicker than anticipated. More

by tariann9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 27, 2022

Mike B was very helpful as is everyone at Klaben. They provide excellent service at a fair cost. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Klaben Ford Lincoln responded

Hi Randy, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
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