Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,802 Reviews

4,802 Reviews of Klaben Ford Lincoln - Service Center

Sort by
May 03, 2022

They are always efficient and reasonably priced. They explain any issues well and answer questions in a way that’s easy to understand. More

by ADFRED05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
May 05, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 02, 2022

Very friendly people work there. My car was fixed in two days, however there was a substantial wait to get an appointment More

by SSINGH34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
May 04, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 02, 2022

One of the best dealerships in the state of Ohio that takes care of the customers needs that goes far over what's expected from any dealership. More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
May 05, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 01, 2022

Mike Brandvold makes my service experience exceptional every time I go to Klaben Ford Lincoln More

by Rick67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

May 01, 2022

Every time I call Kim Wolfram all ways make sure I get in. She all ways takes care of my vehicle. I everyone is very friendly. I always recommend other people to Klaben because the sales and service teams More

by The Springers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

April 30, 2022

This was our first time bringing our vehicle in for service. We were very impressed with the process. Mona was great, she explained everything and even had a very friendly driver (Nick Wiley) take us t More

by R & T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

April 29, 2022

They have always been quick and informative when I go there for service or whatever I need More

by Jackmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 28, 2022

Mona has always done a great job taking care of my vehicles when they need serviced. She always has everything ready so I am in and out very quickly. She and Klaben Ford are both great to go business More

by krcolbert84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

Every time I need maintenance on my vehicle, Kim is always doing her best to make sure I have the best experience and all my needs are met! More

by mbellian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 27, 2022

Exceptional treatment during a time of stress. Kim Wolfram is so helpful. Kudos to Klaben. More

by Btitus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

...
127
...