Klaben Ford Lincoln - Service Center

Even though I was mistaken about my appointment date and came on the wrong day, Gavin made sure to fit my service in anyway and did an excellent job. came on the wrong day, Gavin made sure to fit my service in anyway and did an excellent job. More

The battery in our Lincoln Continental decided to "die" on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to j on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to jump start it in the garage, but the battery couldn't hold enough of a charge for us to even push it out. Joe listened, empathized with us about our situation and offered advice. He got in touch with the staff at Klaben Mobile and notified us that someone from that department would call us to set up an appointment to come to our home to fix our car. Within an hour of us finishing our call with Joe, our doorbell rang. It was Cole. He was ready and able to help. He talked with my husband, replaced the battery, checked all of the components and was on his way. He did all this in about 15 minutes. Incredible!!! We were astounded that everything played out the way it did. Everyone that we talked with were professional, friendly, and helpful. Joe French got the ball rolling and the Klaben Mobile staff took the ball and scored. We are very appreciative for all the help that this team provided us. Great Job!!! More

Klaben is a Top Notch Dealership. The service department is by far the best I've ever worked with. Mike, Shelby, Shelby and the whole crew is very professional and courteous. Thank Yo The service department is by far the best I've ever worked with. Mike, Shelby, Shelby and the whole crew is very professional and courteous. Thank You! More

Klaben service is the best and my service rep Mona Crooks is great she always does her best. is great she always does her best. More

Great service with the warranty work and going the extra mile to contact Ford to help out with cost over runs. mile to contact Ford to help out with cost over runs. More

I brought my vehicle in for service, spoke with Brandon , who is very friendly and Thorough. Everything was simple and seamless. I was very happy. who is very friendly and Thorough. Everything was simple and seamless. I was very happy. More

Joe is an excellent service technician and would recommend him to all my family and friends. He was so helpful with explaining my questions and understanding my needs. recommend him to all my family and friends. He was so helpful with explaining my questions and understanding my needs. More

Anthony is very helpful x x x x x x x x x x x More

It’s easy when everything goes right. This time there was a little mixup with my tire order and they went above and beyond to make things right! Excellent customer service by Brandon ! This time there was a little mixup with my tire order and they went above and beyond to make things right! Excellent customer service by Brandon ! More

They were very thorough and professional. The car was completed on time and they explained everything. The car was completed on time and they explained everything. More