Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,305 Reviews

5,305 Reviews of Klaben Ford Lincoln - Service Center

Sort by
August 24, 2023

Went very well. Love my new truck. Bought my previous F150 from Kalben and it lasted fifteen years with no problems. More

by buck1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooney 5 stars
August 24, 2023

The service pro was very friendly and helpful. The waiting area was clean but could use an ice machine and actual vending instead of a sign for vending. More

by bellfamilydoris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
August 22, 2023

Always have time to listen to the customer and give useful feedback. Competent work every time. More

by Valcore.jc1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Fast and friendly service, and I know the job has been done right the first time! More

by joeinkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

I always receive great service at Klaben. They are consistently efficient, knowledgeable and friendly. Will continue recommending them to everyone! More

by Mcarte26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Supper fast, friendly and it cost less than expected. I had never used quick lane until now but will use them for everything from now on. More

by Rvancopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I’ve been doing business with Klaben for many years without issue. They are always responsive to my needs. More

by luckyshot41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I feel very comfortable dealing with this organization. I do nit worry about feeling ripped off. I am treated with respect and professionalism. More

by JLPolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Craig at Body Shop made my car's body repair understandable and easier to handle than I expected. Craig and manager Artie Kept me informed, and I had my car back looking great and sooner than ex More

by johnnyfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hutchinson
August 14, 2023

Service advisor, Mike, is very professional, honest and courteous. It was refreshing to have such a positive service experience. More

by anthonyfanizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
107
...