Klaben Ford Lincoln

Professional service My visit was for the Works package. When oil leak was discovered and service would not be completed until the following day, arrangements were quickl My visit was for the Works package. When oil leak was discovered and service would not be completed until the following day, arrangements were quickly made for a loaner vehicle. Thoughtful and considerate employees. More

Purchase a car Dan Peters greeted us. Answered questions and presented several options . We were pleased with his willingness to listen to our needs. Great experi Dan Peters greeted us. Answered questions and presented several options . We were pleased with his willingness to listen to our needs. Great experience and kind knowledgeable man. Purchased a car today and am very pleased More

New Car Purchase/ Car Repairs Also We would like to thank Dan Peters, Tim, Richard for working with us to lease the 2018 Fushion we just Leased from them on 10/19/18. We appreciate ever We would like to thank Dan Peters, Tim, Richard for working with us to lease the 2018 Fushion we just Leased from them on 10/19/18. We appreciate everyone who work on the deal including Denise in financing also. We have had a great history in the past with excellent service and the body shop also . We want to thank Tom service mgr for all his help in getting the job recently. We also want to thank Artie for gettting the job done earlier in the year on a repair job also. We also want to thank Pat at Quick Lane also for the service also. A what a wonderfull team this dealership has to offer many people. We couldn't have asked for excellent care your staff has shown and given us . Thank You Very Much. Robert & Trudie Ortman More

Wonderful! My family and I stopped in the dealership to browse around with zero intention of leaving with a vehicle. We were welcomed with a warm smile from Bob My family and I stopped in the dealership to browse around with zero intention of leaving with a vehicle. We were welcomed with a warm smile from Bob Paytas. Bob made us all feel very comfortable and took the time to answer any and all of our questions. He was patient and showed us several options without the uncomfortable pressure you would normally receive from a salesman. We were so happy with our experience there, when it was all said and done we ended up leaving with TWO vehicles! Bob and the rest of the Klaben crew, thank you for all of your help and the awesome deals! We will be back! More

Everyone is Awesome !! Klaben is the BEST Ford dealer in Ohio. We drive over an hour to get to them, passing other dealers. The service we receive from everyone is always aw Klaben is the BEST Ford dealer in Ohio. We drive over an hour to get to them, passing other dealers. The service we receive from everyone is always awesome !!! We love Klaben and we all drive Fords !!! Keep up the great work everyone !! Luis and Sharon Otero....Lorain, Ohio More

Chris is AMAZING! I have a terrible phobia of car buying. I hate the process in every way, shape and form. I had reached out to Chris about a different car that didn’t I have a terrible phobia of car buying. I hate the process in every way, shape and form. I had reached out to Chris about a different car that didn’t work out. He told me he was going to find what would work for me. About a month later, he did just that! He reached out and showed me a car I fell in love with. He had everything done before I came in and I was in and out with a new car in less than an hour. He came in on his day off so I didn’t have to wait. Kind, courteous, funny, polite, no pressure...this is how I now describe my car buying experience. I will find Chris to buy my next car in the future and highly reccomend him. Car dealers need to find more people like him to do the job! More

Awesome awesome awesome If you visit Klaben you won't be disappointed!! JC always makes up feel comfortable with the process. He asks us what we want and that's what we get. If you visit Klaben you won't be disappointed!! JC always makes up feel comfortable with the process. He asks us what we want and that's what we get. I would reccomend JC to anyone who is in the market for a new car. More

Oil change both vehicles Klaben ford is the best dealership around. Always friendly staff and we are treated like family there. Both sales and service departments are wonderfu Klaben ford is the best dealership around. Always friendly staff and we are treated like family there. Both sales and service departments are wonderful to work with More

Super easy and enjoyable CJ was respectful, knowledgeable, and made the over all experience enjoyable. My last car experience was awful at the Dealership down the street not t CJ was respectful, knowledgeable, and made the over all experience enjoyable. My last car experience was awful at the Dealership down the street not this time. Very happy More

Painless....and maybe even enjoyable buying experience. I'm giving the Klaben dealership and my sales person a 5 start rating. Over the years my wife and I have dealt with other dealerships and have never h I'm giving the Klaben dealership and my sales person a 5 start rating. Over the years my wife and I have dealt with other dealerships and have never had a good experience. In fact, I'd say it's always been terrible. Mostly deceptive with awful customer service, that's what we've had previously. The Klaben experience was exceptionally easy and painless. From initial contact to the final sale, it was good. They were upfront with details, price, and the terms of sale/lease. I highly recommend the Klaben dealerships too anyone. More