Klaben Ford Lincoln

First Maintenance Appointment So I’ve been dealing with Roscoe “Rick” Woodberry for a few years now and he never disappoints. I recently purchased a used car from him and had to br So I’ve been dealing with Roscoe “Rick” Woodberry for a few years now and he never disappoints. I recently purchased a used car from him and had to bring it in for its first maintenance appointment. After Rick explained what Loyalty Link was I was sold on the product. I am currently living in Michigan but always make the journey back to Ohio to get service for my vehicles. This trip was worth it. Since I have the Loyalty Link, my service was completely free this time! I don’t know how other dealerships keep customers when there is a Rick at this dealership! I wish there was a whole team of Rick’s at Klaben. #teamroscoe More

The most amazing salesmen helped us! Thank you so much to Branden and Roscoe for the excellent service! They took the time to show us everything on our new car and explained the whole syn Thank you so much to Branden and Roscoe for the excellent service! They took the time to show us everything on our new car and explained the whole sync 3 along with the app. We will never have another sales team!! #teamroscoe More

Efficient, knowledgeable and honest Just a great group at Klaben Lincoln. Tyler is extremely knowledgeable and I would highly recommend him to guide you in your next purchase. I had the Just a great group at Klaben Lincoln. Tyler is extremely knowledgeable and I would highly recommend him to guide you in your next purchase. I had the pleasure of working with Rich Klaben who is an extremely down to earth, honest gentleman that is true to his word. Denise in the business office is extremely efficent, personable and intelligent and Tom Alcorn, the Service Manager, is an incredible asset to this dealership. It is a pleasure doing business with them and I will recommend them to everyone I know looking to buy a new car. More

Leasing a new car Terry did a great job with are new lease He showed us everything we needed to know about the car and went up and beyond to help me figure everything Terry did a great job with are new lease He showed us everything we needed to know about the car and went up and beyond to help me figure everything out Klaben been is a very good company to deal with thank you very much More

Great overall expereince, great sales pro - JT (Jeff) Klaben Lincoln new car leasing experience was wonderful. Jeff and Branden know the Lincoln range very well and they know the vehicle features. JT show Klaben Lincoln new car leasing experience was wonderful. Jeff and Branden know the Lincoln range very well and they know the vehicle features. JT showed me the Ravel feature to simulate on stage or in audience audio reproduction. JT and Branden helped expedite the process on a busy Saturday morning. Andy was very helpful and brought his deal structuring knowledge to the lease. Looks like there is welcome mat lighting issue with the MKZ. JT and Tom have really followed up on it and it should be resolved when the car is in February 21. Overall - wonderful dealer experience, wonderful vehicle! More

Wonderful Customer Service! I was greeted with a warm welcome of honesty from the moment I walked through the door. The prices were very competitive and better than most online s I was greeted with a warm welcome of honesty from the moment I walked through the door. The prices were very competitive and better than most online sites. Bob was my salesman and I was hesitant at first, but he was a straight shooter. No games, no hidden agenda, just honest fair pricing with a smile. I'm thankful to be a part of the Klaben family and look forward building a relationship for a long time to come. More

Tag team Tyler and Branden always find me great deals. Its always a pleasure working with them. They work well as a team and always answer all my questions Tyler and Branden always find me great deals. Its always a pleasure working with them. They work well as a team and always answer all my questions More

Fast ST Klaben does it once again! I had been waiting for the Edge ST ever since it was announced. With my lease almost due I decided to see what Klaben could Klaben does it once again! I had been waiting for the Edge ST ever since it was announced. With my lease almost due I decided to see what Klaben could do for me this time. Louis Polos had the blue one I wanted ready for test drive. He and a few of the guys even played with my two little boys while I went on the drive. I ran a couple errands while they got everything ready and they cleaned out my old Edge while in finance. I still can't believe how easy and enjoyable it was. Not to mention how ecstatic the boys were with the experience. Thank you again everyone! More

New Lease Ecosport is a nice addition to the Ford family, thank you Roscoe for helping me match into my new ride! You've always helped me. Ecosport is a nice addition to the Ford family, thank you Roscoe for helping me match into my new ride! You've always helped me. More

ELECTRICAL Mike got my F150 electrical issue covered through ford for a $100 deductible, great job! I will use the service center again and highly reccomend! Mike got my F150 electrical issue covered through ford for a $100 deductible, great job! I will use the service center again and highly reccomend! More