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Klaben Ford Lincoln

Kent, OH

5.0
14,682 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,682 reviews

January 10, 2020

The service was great, was on time to start and finished around the estimated time.would recommend this dealership to others and will buy my next vehicle from here. More

by sundayfarmer3
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2020

Absolutely exceptional service and experience. I went to Klaben with what I thought was a hopeless situation to trade in my vehicle for a newer one with less issues and reduce my payment to improve my finan More

by sicilyshelly78
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
January 07, 2020

Always leave happy and enjoy going back Everyone at Klaben is GREAT!!! From the people I have know for years to the new people I meet when I am there. They all treat me very nice and seem ge More

by ENDODAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Terry Colbert
January 07, 2020

A great experience in purchasing my F-150. Had excellent sales team. They presented three sales packages, so I could make the best choose. After the purchase Matt my sales an help me move my truck cover fr More

by KIRKGORRIS
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Douglas Lewin
January 07, 2020

Mario was fantastic, found problem other lincoln dealership couldn’t , fixed it, runs great! They also have a better deal regarding detailing the vehicle in and out. More

by LCARUCCI
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
January 07, 2020

Amazing - deliver beyond what you expect! When I had a question, I was able to address it with my sales person, he tried to solve it, involved the people that would fix it, and ultimately retu More

by fultonesquire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson, Tyler Schultz
January 05, 2020

Awesome dealership!!!!! I have never experienced buying a car like this!!!! It was awesome!!! I Never even stepped foot in the dealership till I was ready to take delivery on More

by countryboy7516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
January 05, 2020

Motorhome Service I was able to get a convenient appointment that was perfect for my schedule. The service personnel were friendly and listened to my concern. All were More

by JEAB12972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
January 03, 2020

Expensive for repairing something but service is good I think the place is good, but the service fee is expensive for me. Maybe next time I need to consider another place just because of the price. More

by wp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hunt
Jan 07, 2020 -

Klaben Ford Lincoln responded

Thank you so much for taking the time to provide us with your comments regarding your recent visit to our Quick Lane facility. I am happy that we were able to take care of your service needs and that you were satisfied with our service. We go to great lengths to be certain that our pricing is competitive while still allowing us to be able to offer the highest quality of parts and service to each and every customer. Our goal is to continuously deliver the value and benefits that our customers should expect and deserve. If you would like to discuss the specific pricing concerns that you have from your last visit, please contact me directly and I would be happy to double check everything. I value your business and your satisfaction is very important to me. We remain at your service. Thanks for being a Quick Lane of Kent customer! Patrick Sandy (330)593-6800 psandy@quicklanekent.com

January 03, 2020

They dealt with me in and efficient and fair manner. While they are not my regular Ford dealer I went to them because they had a specific car I was interested. After a couple of hours of negotiating the More

by JGFLINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
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