Klaben Ford Lincoln

New Ford louis was very low stress, easy to communicate with, and returned calls and texts pretty quickly. Considering a Jeep, will surely will consider Klabe louis was very low stress, easy to communicate with, and returned calls and texts pretty quickly. Considering a Jeep, will surely will consider Klaben when I buy my Jeep. More

I was allowed a nice test drive. The self parking was demonstrated and all my questions and concerns were addressed. I was treated like one of the family. demonstrated and all my questions and concerns were addressed. I was treated like one of the family. More

Service is always excellent! Always politely greeted with a friendly smile. Kim always takes care of me, arranges for a car, explains the service and goes over everything with me, ready to answer questi with a friendly smile. Kim always takes care of me, arranges for a car, explains the service and goes over everything with me, ready to answer questions and an expected time of completion. She arranges for a car wash, too! She’s an asset to your dealership! More

I had been shopping at another ford dealership for my last couple trucks. I wasn’t real happy there and I had bought a car here 10 years ago. Glad I came back the really treated me good. last couple trucks. I wasn’t real happy there and I had bought a car here 10 years ago. Glad I came back the really treated me good. More

Doug was terrific to work with. Truly the best experience buying a car ever. We would highly recommend Doug and Klaben to everyone and we will. buying a car ever. We would highly recommend Doug and Klaben to everyone and we will. More

buying new truck at klaben my experience with the dealership and the personel (tim and denise)was painless.they are nice ,profesional and very friendly.price was excellent.i am my experience with the dealership and the personel (tim and denise)was painless.they are nice ,profesional and very friendly.price was excellent.i am verypleased with the whole experience More

Great experience as always. They were able to get me a rental even with short notice of needing one. Process was fast and easy. Great job Mona&Joe rental even with short notice of needing one. Process was fast and easy. Great job Mona&Joe More

Recall ready Quick to get me in and do my recall service. As usual friendly service, no matter how busy they are they make you feel like you're their number one p Quick to get me in and do my recall service. As usual friendly service, no matter how busy they are they make you feel like you're their number one priority. More

Tim was the best sales person I have ever worked with, he even filled up car and brought back snacks from store for our 9yr old. Best car buying experience. even filled up car and brought back snacks from store for our 9yr old. Best car buying experience. More

Easy 2017 Ford Fusion Certified Pre-Owned Purchase!! I just purchased a Certified Pre-Owned 2017 Ford Fusion SE from Klaben Ford on 1-20-20, and my experience was great from beginning to end. I contacted I just purchased a Certified Pre-Owned 2017 Ford Fusion SE from Klaben Ford on 1-20-20, and my experience was great from beginning to end. I contacted Tyler Kline via email about the 2017 Fusion that I saw online. He contacted me very shortly after I inquired about the vehicle and after several questions that were answered we set up a test drive for Monday. We worked with Tyler 2 1/2 years ago when my wife leased a 2017 Ford Edge. Tyler made the whole process as simple as possible with zero hiccups and zero hassle. When we arrived Tyler introduced us to Michael Uzi and said that he would be helping out that evening. Tyler and Mike had the vehicle ready sitting outside running warming up for our test drive. Tyler checked in throughout the entire process. Mike did an excellent job explaining the Certified Pre-Owned Program works and went over all the paperwork line by line. After deciding to purchase the vehicle Mike and Tyler got everything setup with finance in very short amount of time. Denise Alcorn in finance made the whole process as simple as possible, and had everything ready as soon as I arrived in her office. When we were done in finance, Tyler mentioned to us that there was a recall that just came thought that day on the Fusion and they were going to come to our house in Macedonia and pick it up in the next few days to have the work done, but my wife was not feeling well so they arranged to deliver the car for our home on Thursday morning. Incredible customer service. Overall a fantastic experience and I will be back at the end of this year when my wife's lease is up. More