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Klaben Ford Lincoln
Kent, OH
13,922 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,922 reviews
February 15, 2020
Kim was very patient and very kind. I feel as if she went above and beyond helping me process and complete my service order. Thank you! above and beyond helping me process and complete my service order. Thank you! More
by KITEVI
Verified CustomerEmployees Worked With
February 15, 2020
Mona Crooks is outstanding in her customer service. She has great knowledge and is wonderful to work with. The service department overall is very courteous and friendly. has great knowledge and is wonderful to work with. The service department overall is very courteous and friendly. More
by malemanic
Employees Worked With
Other Employees :
Andy Bellian, Mario Palomba, Sean Hunt
February 14, 2020
Kim is your go to for a reliable and honest work on your vehicle. Would recommend to anyone, with confidence that you won’t find a better price else plus the dealership warranty! vehicle. Would recommend to anyone, with confidence that you won’t find a better price else plus the dealership warranty! More
by lfrisone
February 14, 2020
Five Stars I brought my car in for a scheduled maintenance and the team provided me with some knowledge about my car and dealt with an issue that I was unaware I brought my car in for a scheduled maintenance and the team provided me with some knowledge about my car and dealt with an issue that I was unaware of at no additional cost. The complimentary car wash was a nice finish too, no pun intended. More
by Khaled Williams
February 14, 2020
Best Service Experience Ever This is the second visit to Klaben and Mario is the best. I will never go anywhere else for my service or maintenance as this is the easiest to schedu This is the second visit to Klaben and Mario is the best. I will never go anywhere else for my service or maintenance as this is the easiest to schedule and best experience I have had in 40 years of dealing with various dealerships. Highly recommend Klaben. More
by ERIC.SMYTH
Employees Worked With
Mario Palomba
February 14, 2020
I’ve been here many times in the past with out issue, but this time was different. I brought in my Kia Sportage that I purchased from them for its first oil change and tire rotation. The oil change went fine this time was different. I brought in my Kia Sportage that I purchased from them for its first oil change and tire rotation. The oil change went fine, but they snapped a stud during the rotation. I was told it was over tightened and now needed to be replaced. I was charged for this even though they were the ones who over tightened it in the first place. This isn’t right and I personally feel it is a very shady business practice to charge for damage you caused. I’m seriously thinking of going elsewhere now for any service on my vehicle even though I’ve been coming here for over five years. More
by ERFAEHNER
Employees Worked With
Quick lane
February 14, 2020
Fast, friendly and affordable service I wanted an option added to my vehicle and Klaben was able to do so quickly and affordably. I am really enjoying my new EcoSport. I wanted an option added to my vehicle and Klaben was able to do so quickly and affordably. I am really enjoying my new EcoSport. More
by Bookbug1125
Employees Worked With
February 14, 2020
Great service I had an airbag recall on my MKZ plus a few suspension repairs, they were all done within a timely period and now I'm on the road again. I had an airbag recall on my MKZ plus a few suspension repairs, they were all done within a timely period and now I'm on the road again. More
by presuttik
Employees Worked With
February 13, 2020
Louis was a pleasure to work with. Extremely knowledgeable of vehicles/features. Made the entire process of purchasing my new vehicle very enjoyable. Would certainly seek Louis out when making knowledgeable of vehicles/features. Made the entire process of purchasing my new vehicle very enjoyable. Would certainly seek Louis out when making any other vehicle purchases. More
by jmannella
February 13, 2020
Fixed in a jiffy I had been notified about a couple of recalls on F-250. Called Mike Brandvold he already new about everything got me in fixed a couple things and orde I had been notified about a couple of recalls on F-250. Called Mike Brandvold he already new about everything got me in fixed a couple things and ordered parts for one more. A week later parts came in he called me up got right in. Actually I couldn’t believe how fast he got me in. He handed over to Eric one of the best up there. Fixed it up right away. I can’t say enough about Klaben Ford they are the best around. While was picking up Sean Bradford came to make sure everything was good and to say hi it’s a great family atmosphere. More
by firegav
