Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,686 reviews
Awesome experience. You owe it to yourself to buy here. As usual the experience buying from Klaben is awesome. Every detail is well planned out. Roscoe Woodberry is the best. You owe it to yourself to check As usual the experience buying from Klaben is awesome. Every detail is well planned out. Roscoe Woodberry is the best. You owe it to yourself to check pot Klaben Ford, Thank you Roscoe and everyone else. More
So thorough and thoughtful! My husband had purchased our Lincoln there,so when my Ford dealer's service department slipped in quality 3 visits.l in a row, I switched to Klaben. My husband had purchased our Lincoln there,so when my Ford dealer's service department slipped in quality 3 visits.l in a row, I switched to Klaben. My car was in for an oil/lube/filter and was so close to the 90k guideline we added some coolant fluid work, standard for that mile marker. During the pre-inspection they also discovered I basically had zero brake pads on the rear and 1mm left on the front. My car had been in for work at my old dealer in Sept. It was now early December, and they clearly never even examined the brakes, as they were supposed to. My new service advisor at Klaben, offered a complimentary car wash. I joked I'd rather have the interior detailed. They did it. For free. Great work and fair prices. I drive for a living so my car is my lifeline. Klaben, you now have a customer life. Thank you. More
Leased a 2020 Escape. This is our fourth Escape leased through Klaben Ford. Dave Mott is knowledgeable, friendly and easy to work with. It is easy to make an appointment This is our fourth Escape leased through Klaben Ford. Dave Mott is knowledgeable, friendly and easy to work with. It is easy to make an appointment for service. The service department is conveniently located on the same lot as sales. I would recommend Klaben Ford. More
CPO Explorer I had an excellent experience purchasing a CPO Explorer from Klaben. The service was amazing and Matt was very knowledgeable getting me into the right I had an excellent experience purchasing a CPO Explorer from Klaben. The service was amazing and Matt was very knowledgeable getting me into the right car for my needs. More
Superior Business Operation Klaben is where we have gone for the last 15 to 20 years. Our first sales person, Don Battan, is now with the parts Department. (Great guy and we Klaben is where we have gone for the last 15 to 20 years. Our first sales person, Don Battan, is now with the parts Department. (Great guy and well informed - reason we have stayed with Klaben). Our new sales person, Matthew Garred has shown the same dedication to potential clients. Understanding he was relatively new, he had an exceptional understanding of the flow to bring a potential customer to a satisfied customer, especially one who will be a repeat customer. We also were the first customer he had who were paying cash for the vehicle but he did his due diligence to be certain all the paperwork was correct. Klaben does a great job of hiring the best for the company. P.S. Christine in financing is an exceptional employee. I was totally in awe of how quickly she processed all the necessary paperwork. Shows a very skilled and conscientious work ethic. Good job by all involved. We will be back. More
Very happy This is my second vehicle I have bought from Klaben. My salesman Chris was great. He was professional and easy to work with. And the girl who helped m This is my second vehicle I have bought from Klaben. My salesman Chris was great. He was professional and easy to work with. And the girl who helped me in finance was great. More
Price of new vehicle right, really lowballed my trade in. They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an addi They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an additional 80.00 out of my pocket More
Very fast turnaround. I got the works done and was very impressed with how fast the car was done and ready to go. Mona Does a great job. I got the works done and was very impressed with how fast the car was done and ready to go. Mona Does a great job. More
Great service Went in for an oil change and Rosco and Mona really took care of me and provided exceptional customer service. I will be bringing my Ford into Klaben Went in for an oil change and Rosco and Mona really took care of me and provided exceptional customer service. I will be bringing my Ford into Klaben for all of my service and sales needs because Rosco Woodberry and Mona Crooks. More
Very cloudy headlights My headlights had become very cloudy and dim. Klaben was the only shop I called who would look to see if they could be restored. They couldn't, so Nic My headlights had become very cloudy and dim. Klaben was the only shop I called who would look to see if they could be restored. They couldn't, so Nick got on the computer to help me look for replacements that weren't expensive. I ordered some at home for $80 & arranged with Nick to come in & have them installed. Great service & will go back for any bodywork that I may need. More