Klaben Ford Lincoln

Doug Carter is simply the best. Old fashioned, in all the right ways, with all the respect and professionalism that makes it great when spending so much of our hard earned money. I swear he's the hardes the right ways, with all the respect and professionalism that makes it great when spending so much of our hard earned money. I swear he's the hardest working person in car sales! This is about our 10th purchase from Doug Carter. I have zero tolerance for over-selling, abstract nonsense and being treated less than I deserve. I work hard and I am independent and want someone who treats me with ultimate respect. He does this naturally. Thank you once again, Doug Carter. More

Great Experience My 2010 still runs great thanks to Klaben Service. Called and got he appointment day I wanted and time. It was done when they said it would be done. My 2010 still runs great thanks to Klaben Service. Called and got he appointment day I wanted and time. It was done when they said it would be done. More

Amazing and awesome Mike Cooney sold me a Ford Ecosport in Shadow Black color, and I love it. He is a great salesman and I had a great experience. The car is perfect. He’ Mike Cooney sold me a Ford Ecosport in Shadow Black color, and I love it. He is a great salesman and I had a great experience. The car is perfect. He’s a very nice, kind, and respectful man. I’m happy I chose Klaben Ford for my car. More

Awesome experience. You owe it to yourself to buy here. As usual the experience buying from Klaben is awesome. Every detail is well planned out. Roscoe Woodberry is the best. You owe it to yourself to check As usual the experience buying from Klaben is awesome. Every detail is well planned out. Roscoe Woodberry is the best. You owe it to yourself to check pot Klaben Ford, Thank you Roscoe and everyone else. More

CPO Explorer I had an excellent experience purchasing a CPO Explorer from Klaben. The service was amazing and Matt was very knowledgeable getting me into the right I had an excellent experience purchasing a CPO Explorer from Klaben. The service was amazing and Matt was very knowledgeable getting me into the right car for my needs. More

So thorough and thoughtful! My husband had purchased our Lincoln there,so when my Ford dealer's service department slipped in quality 3 visits.l in a row, I switched to Klaben. My husband had purchased our Lincoln there,so when my Ford dealer's service department slipped in quality 3 visits.l in a row, I switched to Klaben. My car was in for an oil/lube/filter and was so close to the 90k guideline we added some coolant fluid work, standard for that mile marker. During the pre-inspection they also discovered I basically had zero brake pads on the rear and 1mm left on the front. My car had been in for work at my old dealer in Sept. It was now early December, and they clearly never even examined the brakes, as they were supposed to. My new service advisor at Klaben, offered a complimentary car wash. I joked I'd rather have the interior detailed. They did it. For free. Great work and fair prices. I drive for a living so my car is my lifeline. Klaben, you now have a customer life. Thank you. More

Leased a 2020 Escape. This is our fourth Escape leased through Klaben Ford. Dave Mott is knowledgeable, friendly and easy to work with. It is easy to make an appointment This is our fourth Escape leased through Klaben Ford. Dave Mott is knowledgeable, friendly and easy to work with. It is easy to make an appointment for service. The service department is conveniently located on the same lot as sales. I would recommend Klaben Ford. More

Superior Business Operation Klaben is where we have gone for the last 15 to 20 years. Our first sales person, Don Battan, is now with the parts Department. (Great guy and we Klaben is where we have gone for the last 15 to 20 years. Our first sales person, Don Battan, is now with the parts Department. (Great guy and well informed - reason we have stayed with Klaben). Our new sales person, Matthew Garred has shown the same dedication to potential clients. Understanding he was relatively new, he had an exceptional understanding of the flow to bring a potential customer to a satisfied customer, especially one who will be a repeat customer. We also were the first customer he had who were paying cash for the vehicle but he did his due diligence to be certain all the paperwork was correct. Klaben does a great job of hiring the best for the company. P.S. Christine in financing is an exceptional employee. I was totally in awe of how quickly she processed all the necessary paperwork. Shows a very skilled and conscientious work ethic. Good job by all involved. We will be back. More

Very happy This is my second vehicle I have bought from Klaben. My salesman Chris was great. He was professional and easy to work with. And the girl who helped m This is my second vehicle I have bought from Klaben. My salesman Chris was great. He was professional and easy to work with. And the girl who helped me in finance was great. More

Very cloudy headlights My headlights had become very cloudy and dim. Klaben was the only shop I called who would look to see if they could be restored. They couldn't, so Nic My headlights had become very cloudy and dim. Klaben was the only shop I called who would look to see if they could be restored. They couldn't, so Nick got on the computer to help me look for replacements that weren't expensive. I ordered some at home for $80 & arranged with Nick to come in & have them installed. Great service & will go back for any bodywork that I may need. More