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Klaben Ford Lincoln
Kent, OH
14,143 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,143 reviews
October 06, 2020
The car was clean and well presented. Our salesman was super friendly and pleasant to deal with. He kept in contact with us and answered all my questions super friendly and pleasant to deal with. He kept in contact with us and answered all my questions More
by georgenlisa
Verified Customer
October 06, 2020
Said my car ran fine and the check engine light was off. Neither was the case and had to get it fixed a week later Neither was the case and had to get it fixed a week later More
by motuck1993
October 06, 2020
Always friendly, never pushy, cares about his reputation, great representative of Klaben dealership. Tom goes out of his way to cover any mishaps and always goes over the top to make things right... great representative of Klaben dealership. Tom goes out of his way to cover any mishaps and always goes over the top to make things right... More
by Lisa's Lincoln
Employees Worked With
Other Employees :
Nate Bryant, Mario Palomba
October 06, 2020
Amazing service as always - they never cease toamaze me Amazing service as always - they never cease to amaze me with how much they care for their customers and treat them as family. Klaben family has gone Amazing service as always - they never cease to amaze me with how much they care for their customers and treat them as family. Klaben family has gone above and beyond with how much they have done for me. This is my 3rd car with them and I will definitely be getting another one once my time is up with my current car. Thank you for all you guys do and thank you for your dedication to your customers!! More
by TVOJAONA
October 05, 2020
I love this dealership!! Everyone is always pleasant. Service department is great. Will always recommend this dealership. Love the TV and snacks in the wait area. Service department is great. Will always recommend this dealership. Love the TV and snacks in the wait area. More
by cookstew
October 05, 2020
Looking for an F-150, Steve Opalko was patient, did not pressure, and found the needle in the haystack. Nate Bryant was great reviewing the vehicle and taking the time to go through everything with me and pressure, and found the needle in the haystack. Nate Bryant was great reviewing the vehicle and taking the time to go through everything with me and answering any questions. Denise Alcorn was nice, organized, and made the paperwork a breeze. All made for a great team and a very pleasant buying experience. I would not hesitate to return or recommend. More
by Darby
Employees Worked With
Nate Bryant, Denise Miller, Steve Opalko
October 05, 2020
Klaben is always great. This is my family and I 12th car from Klaben. Always treated with respect. I will continue to lease my cars from them and my family will as well from Klaben. Always treated with respect. I will continue to lease my cars from them and my family will as well More
by Dmoe
October 04, 2020
Terry Baughman has been my salesman since 1998 and I would highly recommend him to anyone looking for a car. No pressure, pleasant, and knowledgeable. would highly recommend him to anyone looking for a car. No pressure, pleasant, and knowledgeable. More
by SueTerry
Employees Worked With
October 04, 2020
Excellent customer service. Everyone was very nice. Matthew was great, helped and answered all of my questions and helped with getting the price that we needed. Matthew was great, helped and answered all of my questions and helped with getting the price that we needed. More
by arody
October 04, 2020
Louis was very patient, which was great because pushy never gets anywhere with me. We test drove three cars, left to discuss pros and cons and then returned to purchase. He was friendly and informative t never gets anywhere with me. We test drove three cars, left to discuss pros and cons and then returned to purchase. He was friendly and informative the entire time. I am extremely happy with my purchase and also with the entire atmosphere he created. I really felt like he wanted us to have something we loved and not just whatever he could get us in. More
by Elle
