Klaben Ford Lincoln

Customer-centered and professional Received response to my initial inquiry very promptly and my salesperson was helpful in providing additional images in my on-line purchase. On-line p Received response to my initial inquiry very promptly and my salesperson was helpful in providing additional images in my on-line purchase. On-line paperwork transaction was flawless.. More

Easy as pie , Great experience, easy to work with. Doug and Tim put together a great proposal and Tim had the car and paperwork ready to go when I arrived for pick Great experience, easy to work with. Doug and Tim put together a great proposal and Tim had the car and paperwork ready to go when I arrived for pick up. I was out the door in less than 30 minutes with my beautiful new vehicle with a paired phone and Ford Pass downloaded, compliments of Tim. Go Browns! Thanks Klaben! More

Above and beyond I have used Klaben now more than a handful of times ever since leasing my Jeep Grand Cherokee in March of 2017. Each time my experience has been the s I have used Klaben now more than a handful of times ever since leasing my Jeep Grand Cherokee in March of 2017. Each time my experience has been the same- A very knowledgeable and friendly staff that consistently goes above and beyond my expectations. Klaben consistently delivers high-quality care and expertise while also providing that comforting "family-owned" business feeling that makes you feel important. Can't say enough about these guys! More

Excellent service and assistance from both Doug and Louis. They both worked together to allow me to test drive and then purchase my new Explorer. They prepared the vehicle for the test drive and had the Explo They both worked together to allow me to test drive and then purchase my new Explorer. They prepared the vehicle for the test drive and had the Explorer prepared and ready for delivery, from start to finish 3 day. That included my decision to purchase time. Thank you for your effort Doug Carter and Louis Polis. Additionally, wrapping up the paper work was quick and easy! Thanks Christine! More

Everyone was polite and hardworking. They took great care in making sure my needs were met. Louis did a wonderful job explaining all of the different features of my new Escape before we left the dealership. in making sure my needs were met. Louis did a wonderful job explaining all of the different features of my new Escape before we left the dealership. More

Purchased a Certified Pre-Owned Vehicle! I had the best experience this past weekend at Klaben. Nate B. and Roscoe W. were super patient with me, answered all my questions, and got me the bes I had the best experience this past weekend at Klaben. Nate B. and Roscoe W. were super patient with me, answered all my questions, and got me the best deal possible. I felt safe and comfortable inside the dealership as everyone followed social distancing rules and wore masks. It is certainly a family oriented environment and a place where you can build trust with the staff. I would absolutely recommend to potential customers and will be returning the next time I need a new car. More

New Lincoln Klaben worked with me on early termination of my lease and ordered a new car to be ready for me when I returned from wintering in Florida. This proce Klaben worked with me on early termination of my lease and ordered a new car to be ready for me when I returned from wintering in Florida. This proceeded as planned. However I was hoping additional discounts would be available at this time of year. The sales staff and young lady who handled the paperwork were all very helpful in consummating the deal during the covid-19 shelter in place situation. More

Oil change Always thorough & go the extra mile without asking. Love that they care enough to make sure I get my car back better than it came to them...washed & Always thorough & go the extra mile without asking. Love that they care enough to make sure I get my car back better than it came to them...washed & maintained! More

emergency repairs. my vehicle had to be towed to the dealer The service was awesome and I was treated like royal. I became stranded at the toll plaza and Ford roadside would not tow because of being at the plaz The service was awesome and I was treated like royal. I became stranded at the toll plaza and Ford roadside would not tow because of being at the plaza. So I had it towed. Klaben took care of the rest. The service was dynamite. More

Amazing! The staff was so friendly and very knowledgeable. They so much patience for me too. I recommend their Services Team for all of your needs! knowledgeable. They so much patience for me too. I recommend their Services Team for all of your needs! More