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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,677 reviews
A Great First Experience Buying a Car This was my first time buying a car. Doug made every step of the process extremely clear and manageable especially during this pandemic. He helped me This was my first time buying a car. Doug made every step of the process extremely clear and manageable especially during this pandemic. He helped me to decide on a vehicle that met my needs without feeling pressured to go for more features or advanced models. I am very happy with my purchase and I look forward to continuing my vehicle related business with Klaben. More
Well done Klaben Ford. As usual, the scheduling, service and treatment from this dealership was timely and excellent, especially under the circumstances(ie covid-19). I woul As usual, the scheduling, service and treatment from this dealership was timely and excellent, especially under the circumstances(ie covid-19). I would and do recommend this dealership to my friends. More
Pleasant Experience from Start to Finish The team at Klaben made the car buying experience stress-free and pleasant from start to finish. I found their website to offer all the tools that I The team at Klaben made the car buying experience stress-free and pleasant from start to finish. I found their website to offer all the tools that I need to get all my research done up front. Louis Polos made completing the sale so easy for us. Would definitely go to Klaben for our next vehicle. Thanks Klaben!! More
Not a good experience. I brought my car in Monday Not a good experience. I brought my car in Monday morning for a 710 appointment and it didn’t get looked at until 5 the same day Not a good experience. I brought my car in Monday morning for a 710 appointment and it didn’t get looked at until 5 the same day More
Amazing people that go above and beyond. I would recommend this dealership to anyone in need of a vehicle, new or used. Always great service. :) recommend this dealership to anyone in need of a vehicle, new or used. Always great service. :) More
Easy Dealing It was a pleasure workin g with Louis and we were able to arrive at our numbers with no haggling. Thanks to everyone at Klaben for making this an exce It was a pleasure workin g with Louis and we were able to arrive at our numbers with no haggling. Thanks to everyone at Klaben for making this an excellent experience. More
Great inventory selection. The Collision department is second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her offic second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her office to speak to me. More
My first time here Every aspect of this car buying experience was positive. From the moment I entered Klaben Ford I was welcomed by the staff and throughout the entire Every aspect of this car buying experience was positive. From the moment I entered Klaben Ford I was welcomed by the staff and throughout the entire day I was treated with respect. Every individual and department was professional. My questions were answered, I did not feel rushed or pressured at any time and the sales team really listened and was determined to work with me to get me the car of my dreams. I would like to personally thank Matthew Garred for his amazing service. More
Wow , Great job my Escape came in with a problem that no one could diagnose because it wasn’t showing up in any of the computer systems but occasionally it would not start no rhyme no reason so I had it tow one could diagnose because it wasn’t showing up in any of the computer systems but occasionally it would not start no rhyme no reason so I had it towed to Klaben. Kim Wolfram and her team are incredible they kept it and made sure that they were 100% before they ever gave it back to us thank you thank you thank you More
Tyler was great, both helpful and attentive. I took my vehicle in for a recall. It was discovered that my Ford Escape was leaking coolant into my engine. So they replaced the short block. My vehicle now m vehicle in for a recall. It was discovered that my Ford Escape was leaking coolant into my engine. So they replaced the short block. My vehicle now makes a ticking sound. I emailed the service department a clip of the sound and they never responded. Unfortunately, I’m quite sure I will have engine problems down the road because I don’t think it was properly repaired. Not sure whom to blame for this the dealership or Ford. Either way I expect other Escapes to have similar problems long after this recall. More