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Klaben Ford Lincoln

Kent, OH

5.0
14,137 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,137 reviews

November 12, 2020

I only have great things to say about Klaben. They got me out of my lease early and into a really nice truck and even lowered my payment. I have bought several new cars and this was by far the best experienc More

by COLE.JIM38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

November 12, 2020

I rate my experience 5 stars because I immediately liked the authenticity that Tim Sterling had. He seemed very genuine and made sure that I was comfortable and understood the whole process. By far one of t More

by A Graves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We are happy Tim was able to help you out! Thanks again for your business! Take care!

November 10, 2020

Excellent experience doing business with Dave Mitchell and the rest of the crew at Klaben Ford Lincoln, came from out of state to buy! Thanks More

by Kyle L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Kyle, thank you for your kind words and congratulations on your new vehicle! We can't wait to see you again, have a great day.

November 10, 2020

Klaben Ford Lincoln dealership in Kent was great! The environment and showroom were nice and clean. Mike Uzl the salesman I worked with was very friendly and helpful in making a decision in purchasing ou More

by smbowers12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Mike was able to help you out! Thanks again for the recommendation, and have an amazing day!

November 10, 2020

I absolutely love Klaben. I can't say enough about everyone there. They really do take care of you like family. Every experience I've had has been a positive one. Thank you all , I appreciate you! More

by Shandy Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Shandy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 10, 2020

I had a great first experience with the Klaben Ford service dept. I talked to Mario who was very attentive. He understood that I was on a schedule and he had my truck back to me pretty fast, ahead of s More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Feb 06, 2021 -

Klaben Ford Lincoln responded

Zach, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 10, 2020

I purchased a Lincoln Nautilous. Nate Bryant and Christine Klaben made the experience a very enjoyable one. I was in and out and Nate programmed my radio stations in advance to match what was prese More

by CCASKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Feb 06, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 10, 2020

Body shop did a fine job of repairing my collision damage. Was completed in a timely manner and it looked like new condition. Thank you More

by farmerjohn53
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 09, 2020

Communication was terrible, that had been addresses and hope we don’t have any more trouble. They have been fair with me to help my problems. More

by narvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback.

November 08, 2020

Chris Volk was helpful. This is the second car I’ve purchased from Klaben. Service department is always great. Mario is helpful on the service side as well. More

by Jared.rispinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Feb 06, 2021 -

Klaben Ford Lincoln responded

Jared, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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