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Klaben Ford Lincoln
Kent, OH
14,131 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,131 reviews
December 04, 2020
The facility is clean, Plenty of associates to assist. Everyone is extremely helpful and friendly. Their communication is exceptional. Loaner service is fantastic! Highly recommend. Everyone is extremely helpful and friendly. Their communication is exceptional. Loaner service is fantastic! Highly recommend. More
by SWALSH
Verified CustomerEmployees Worked With
December 04, 2020
Second car I purchased at Klaben because of the great service received a year ago. Service is still great, thanks Brandon & Brandon (you too Tim) for making it a special day for my Birthday Girl! service received a year ago. Service is still great, thanks Brandon & Brandon (you too Tim) for making it a special day for my Birthday Girl! More
by Kkolettis
Employees Worked With
Other Employees :
Branden Johnson, Douglas Lewin, Brandon Stahl
December 04, 2020
Totaled my car in an accident and needed a new one fast. Reached out to Steve Opalko with my budget and list of non-negotiables, and I had options to choose from in my inbox in no time. Made the drive out t Reached out to Steve Opalko with my budget and list of non-negotiables, and I had options to choose from in my inbox in no time. Made the drive out there to test-drive and left with the car of my dreams, checking off everything on my list and then some! The staff is incredibly knowledgeable, friendly, and made me feel very comfortable and confident throughout the whole buying process. Mike Uzl and Jen Bowen were more than patient and thorough with me, answering all of my questions when finalizing my purchase. So glad I chose to go to Klaben Ford Lincoln of Kent for my SUV that will last me for years to come! I'd recommend them to anyone and would give them 10 stars if I could! More
by Tina
December 03, 2020
I usually dread having to buy a car but this was a great experience. Everyone was very nice and if I had a question it was answered quickly. I love my car and thank you for everything! experience. Everyone was very nice and if I had a question it was answered quickly. I love my car and thank you for everything! More
by Jrhose
Employees Worked With
Other Employees :
Douglas Lewin
December 03, 2020
Brian is always helpful and professional. He takes the time to explain everything to me and offers suggestions. My experience with Brian always is a pleasure. time to explain everything to me and offers suggestions. My experience with Brian always is a pleasure. More
by Tina
Employees Worked With
Brian Thompson
December 03, 2020
Awesome service and they will take care of you in best way possible. Honest and upright in their service. They won’t stir you wrong. way possible. Honest and upright in their service. They won’t stir you wrong. More
by SUTTONT_2000
Employees Worked With
December 03, 2020
Awesome dealership. Was in and out buying a new vehicle and got the one I wanted. my salesman was awesome and answered all my questions I reccomend this dealership and got the one I wanted. my salesman was awesome and answered all my questions I reccomend this dealership More
by xxtaranto2010xx
Employees Worked With
Matt Moyers, Douglas Lewin
December 03, 2020
Bought my last 2 cars at Klaben. Don't go anywhere for service but Quick Lane in Kent. Excellent service, and a very friendly and knowledgeable. Thanks again Patrick. service but Quick Lane in Kent. Excellent service, and a very friendly and knowledgeable. Thanks again Patrick. More
by GABRIELMATTOCKS
December 03, 2020
Steve and the body shop he works at were great. Always kept me in the loop, quick to admit error and fix it, and even went the extra step to provide excellent customer service! kept me in the loop, quick to admit error and fix it, and even went the extra step to provide excellent customer service! More
by Alexander K.
Employees Worked With
Steve Workman, Nick Johnson
December 02, 2020
Klaben is amazing to deal with for service or sales. We always deal with Mike or Kim in service, or Matt in sales. We have never had a bad experience! always deal with Mike or Kim in service, or Matt in sales. We have never had a bad experience! More
by munsongta
