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Klaben Ford Lincoln
Kent, OH
14,131 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,131 reviews
December 09, 2020
Mona did a great job getting the service done on my Explorer. I have been dealing with Klaben service and sales for many years and they always do their best. Explorer. I have been dealing with Klaben service and sales for many years and they always do their best. More
by BILL44224
Verified Customer
December 09, 2020
Klaben has always provided good service and I appreciate that. Mona is my new contact person and was very knowledgeable (and cute, too!). Ooops, should not have said that. Someone there recommended a new that. Mona is my new contact person and was very knowledgeable (and cute, too!). Ooops, should not have said that. Someone there recommended a new battery months ago and he was right. Give Fritz's kid a raise. More
by davidjreith
Employees Worked With
December 09, 2020
Mona is a great service rep as most of your guys are. It’s your pricing that I have a problem with. Sorry I probably won’t be back. It’s your pricing that I have a problem with. Sorry I probably won’t be back. More
by Wdcoldwell
December 08, 2020
Car was fully prepped the day before. Paperwork processed rapidly. End of lease vehicle processed seemlessly. Appreciate everyone wearing masks and being safe. Clean dealership rapidly. End of lease vehicle processed seemlessly. Appreciate everyone wearing masks and being safe. Clean dealership More
by dougrapp
December 08, 2020
Branden was great and easy to work with! Super friendly and helpful! If I need another car I’ll be coming back to see him and helpful! If I need another car I’ll be coming back to see him More
by lany wallace
December 08, 2020
Klaben always treats there customers with upmost respect and their best attribute is they listen to the customer. Mike Uzl was amazing to deal with. We never felt pressured which is a big thing for my wife and their best attribute is they listen to the customer. Mike Uzl was amazing to deal with. We never felt pressured which is a big thing for my wife and I. More
by Adascenzo127
Employees Worked With
December 08, 2020
I purchased my third car from Klaben Ford on November 30. I have been pleased with my purchases which is why I go back. I love the Loyalty LInk feature which has a different name now. I have always be hap I have been pleased with my purchases which is why I go back. I love the Loyalty LInk feature which has a different name now. I have always be happy with the care I receive when I take my car in for maintenance or repair work. I liked working with the same person at the desk because they remembered me and my issues. More
by RUBY.MYERS318
December 08, 2020
Very straightforward process with a helpful honest sales staff. Buying a car is never an easy decision but Klaben made sure to be there to answer any questions along the way staff. Buying a car is never an easy decision but Klaben made sure to be there to answer any questions along the way More
by Bkemper95
Employees Worked With
Denise Miller, Brandon Stahl
December 08, 2020
We are never disappointed with Klaben and have dealt with them exclusively for at least 10 years. This was the first time that Matt Moyers was our salesperson, and our experience with him could not have bee them exclusively for at least 10 years. This was the first time that Matt Moyers was our salesperson, and our experience with him could not have been better! He really did everything possible to ensure that we were happy. We were very impressed with him! Things moved smoothly, efficiently and quickly. More
by jnelson0
Employees Worked With
Matt Moyers, Denise Miller
