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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

January 02, 2021

Great people got me to were i wanted to be on payments. Easy to deal with. No pressure. Got more than what i went for. More

by Vesper
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Vesper, thanks for the great star-rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 01, 2021

I was instantly greeted by the front desk staff, I started to work with Rob Simon with my credit report and deciding what my options were. We decided on an EcoSport. I was then walked though my option More

by sbaltus107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Feb 10, 2021 -

Klaben Ford Lincoln responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 01, 2021

Great People, great Service, great Dealership. I enjoyed working with everyone and everyone was so friendly. Made my car buying experience the best. Keep up the good work! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln responded

Your wonderful feedback and rating mean a lot to us. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

January 01, 2021

We would definitely recommend asking for Christine in finance. She has a great personality and will help you as much as she can. Has great customer service. If anyone is looking for a SUV or any type Fo More

by indyraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 01, 2021

There is a reason we have been Klaben customers for over 20 years. Klaben is simply the best. The staff makes the car buying experience enjoyable! The most courteous and professional people you will ever en More

by Rick58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian, Denise Miller
Feb 10, 2021 -

Klaben Ford Lincoln responded

Rick, your satisfaction is our top priority. We look forward to your next visit! Take care!

December 31, 2020

Chris Moldas provided excellent service throughout my purchase . He was available, knowledgeable and he worked to obtain me the best price. I will be a returning customer going forward. Looking forward More

by osuhayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Chris and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 31, 2020

Matthew Garred is interested in selling you a vehicle that will meet your needs, wants and price tag. He cares about his customers and wants to make them feel comfortable with their buying experience. More

by Dmf
Recommend Dealer
Yes
Employees Worked With
Matthew Garred
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Matthew was able to make your experience a positive one!

December 31, 2020

Louis Polos was very helpful, extremely personable, and got us out of there quickly. The whole team was ready anf willing to help us out More

by Benfalkenstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Louis! Thank you again for choosing Klaben Ford, and we hope to see you again soon!

December 31, 2020

Klaben Ford's service team is outstanding. My service advisor, Mona Crooks is helpful, friendly, and competent. The service on my vehicle was done quickly and competently. Excellent operation! More

by arancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We are happy Mona was able to help you out!

December 30, 2020

Excellent job with the repairs. Went way better than I have expected. Nick was very reliable and kept me updated on what was going on. More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Feb 11, 2021 -

Klaben Ford Lincoln responded

Tyler, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Nick was able to help you out! Thank you again for choosing Klaben Ford, and we hope to see you again soon!

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