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Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,129 reviews

January 06, 2021

Thank came in for a routine oil change, to check on the recalls for my vehicle, and new wiper blades. I have the loyalty rewards and was so happy that I was able to get quality service for such a great pr More

by Minbug22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2021

Mike was excellent. No pressure. He seemed to know what I needed and was able to make it happen. I will return to Klaben again and for sure deal with Mike Cooney! More

by LilyMae8015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian, Denise Miller
Feb 11, 2021 -

Klaben Ford Lincoln responded

Lily, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! We hope to be of service to you again in the future. Best wishes, Klaben Ford

January 05, 2021

Got in quick. Joe French was the best! He even walked out to my car with me when all was finished. Service for my 2020 Edge was done quickly and properly. Covid prevention practices were right on. I More

by Not a Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you again for choosing Klaben Ford, and we hope to see you again soon!

January 05, 2021

Got in quickly for my oil change. The waiting room was very clean and felt safe being there. Everyone was very courteous and took good care of my car. More

by CDOLNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 05, 2021

Always the best! We will never go anyplace else. You cannot get this type of friendliness, honesty and a great deal anywhere else. Service is always the easiest. More

by SherWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Sherwall, thank you for leaving such a great review and high star rating. It is great to hear our Staff took such great care of you! We hope to see you here again!

January 04, 2021

Dealt with Terry and 3 times now. He goes above and beyond to ensure purchasing a new vehicle is an exciting day rather then a headache. I have not been given a reason to go anywhere else but Klaben More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Scott, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to see you soon!

January 04, 2021

Our salesman Tyler was very attentive, helpful, professional and thorough. He made our leasing experience pleasant. We will definently recommend Klaben to family and friends. More

by judypd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Judy, we're pleased to hear everything was completed to your satisfaction! We can't wait to see you again, have a great day.

January 04, 2021

We ordered our new Bronco in July and picked it up Dec 31. Tyler was an outstanding salesman, kept in touch with us during the wait, and gave us a thorough overview of the vehicle when it arrived. Would d More

by Debshearer1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Deb, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 04, 2021

Clean, covid safe environment. Tyler was very intuitive with everything I did from home before I got here and I was able to view my options, test drive & pick out the color model with packages in the same More

by Dnolan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
Feb 11, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! Safe travels! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 04, 2021

My wife and I worked with Matt and couldn't have been more satisfied. The process was quick and efficient. The usual stress of buying a car was considerably less than at other dealers. More

by adurr
Recommend Dealer
Yes
Employees Worked With
Matt Moyers
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi Adurr! We're so happy we were able to help you out! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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