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Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,129 reviews

January 09, 2021

Very pleased with the level of service I received. I was provided a very accurate time estimate for the necessary repairs needed. I will definitely bring future business back here. More

by smokindiesel98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

January 09, 2021

The car's electronically problem was diagnosed and corrected. The explanation was clear and the work was executed in the estimated time. A loaner car was provided free of charge. More

by awierman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 09, 2021

Excellent and extraordinary service. Between these 3 i never leave disappointed and i highly recommend them. Always have answers to my concerns and give the best advice! More

by Kennita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2021

Would highly recommend coming here for getting services. Staff was very helpful and considerate. Definitely the best experience I've had coming to this service center. More

by cclay8825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 09, 2021

My entire experience was exceptional.Mike Cooney and the My entire experience was exceptional. Mike Cooney and the entire staff were friendly, knowledgeable, and kind. For the first time in my car buying e More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 12, 2021 -

Klaben Ford Lincoln responded

Sandra, thank you for your kind words about Mike and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 09, 2021

Would definitely buy a car from David again. He made the experience super easy and we were very comfortable working with him. Would definitely recommend More

by kacie.cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 12, 2021 -

Klaben Ford Lincoln responded

Kacie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy David was able to help you out and we appreciate your recommendation of our dealership!

January 09, 2021

tyler always takes care of me. the high level of service is very good. i will continue to come back. i can trust things will be done right. More

by JEFFANDJANET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Feb 12, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 08, 2021

Brandon Brinko was an absolute pleasure to work with. I was recently in a car accident that required body work, and Brandon took care of everything! He interfaced with the car rental company, talked with More

by AV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Brandon was able to make your experience a positive one and we appreciate your recommendation of our dealership!

January 08, 2021

Matt Moyers was NOT a stereotypical salesman. He listened, he answered completely and directly, he did not waste time or try to push a product that did not interest me. He was amazing in getting the More

by Bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Feb 12, 2021 -

Klaben Ford Lincoln responded

Bob, thank you for your wonderful response to the quality of service our Staff provides! We are happy Matt was able to help you out we appreciate your recommendation of our dealership!

January 08, 2021

Quick, easy, and painless transaction. Got a good deal on my trade in. The truck I purchased is extremely clean. They took care of me very well. More

by a022988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

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