Klaben Ford Lincoln

The bright spot of getting in an accident in my 2017 Ford F-350 King Ranch was getting to meet and work with Brandon and the folks at Klaben Ford Collision Center. The guy who towed my truck from the acci F-350 King Ranch was getting to meet and work with Brandon and the folks at Klaben Ford Collision Center. The guy who towed my truck from the accident also does body work and he said if it were his, the only place he would send it would be Klaben. Working with Brandon was a real pleasure. I got the vibe early on that he was going to treat the truck like it was his own, and he definitely did! Throughout the duration of the repairs, Brandon would call to provide updates, and whenever I called him, he never made you feel like you were a bother. Brandon made a not-so-pleasant situation of being without a truck that you use for work a little more pleasant. Not one time did I question whether I made the right choice of where I sent it or whether the right people had their hands on it. The truck sustained damage to the aluminum body as well as mechanical damage. The day I picked it up from Klaben it looked like the day I drove it off the lot. Better yet, it drove just like it always did. I would highly recommend Brandon and the repair guys at Klaben for their professionalism, knowledge, and high degree of skill. They knew every inch and component of my truck and I’m confident they will for any car that goes through their door. Thank you Brandon and Klaben for getting my truck back on the road! More

Katy was attentive and explained every step they were taking to service my car. She continually updated me on the progress of the services being performed. I would recommend Katy to my friends that need taking to service my car. She continually updated me on the progress of the services being performed. I would recommend Katy to my friends that need their cars serviced, More

Katy was very helpful in explaining everything and thorough when discussing the charges. She was Welcoming when we entered the store and pleasant when we were checking out. thorough when discussing the charges. She was Welcoming when we entered the store and pleasant when we were checking out. More

Dave Mott gives us great service..no pressure we feel very comfortable on our new escape..we have been working with Dave for quite a few yrs. plus we get great service. very comfortable on our new escape..we have been working with Dave for quite a few yrs. plus we get great service. More

As always Kim is so easy to work with!We appreciate her As always Kim is so easy to work with! We appreciate her kindness and knowledge of her job ! Thanks Kim ! You always make our experience enjoyabl As always Kim is so easy to work with! We appreciate her kindness and knowledge of her job ! Thanks Kim ! You always make our experience enjoyable !! More

The team at Klaben went out and beyond to make sure I was taken care of. The salesman Matt was the best ever, I look forward to working with him in the future. To anyone reading this review. Please ask fo taken care of. The salesman Matt was the best ever, I look forward to working with him in the future. To anyone reading this review. Please ask for Matt you will not be disappointed. Very knowledgeable. Thank you all, for one of the best experiences I have had buying a car. More

Mona and the whole service team were great! Very friendly, professional, and thorough. Its always a positive experience with Klaben Ford. three more words end friendly, professional, and thorough. Its always a positive experience with Klaben Ford. three more words end More

Purchasing our vehicle was a breeze with the help of your salesperson as well as your finance specialist. We were in and out in record time. I want to compliment you and your staff. salesperson as well as your finance specialist. We were in and out in record time. I want to compliment you and your staff. More

Klaben Auto Stores Service Dept. and Collision center has always taken great care of my auto service needs. They always "get it right" no matter what my needs are. However this time it took several tries and always taken great care of my auto service needs. They always "get it right" no matter what my needs are. However this time it took several tries and a few extra days to accomplish this task. In the end all was perfect but it proved frustrating that so much was missed when I was called to the shop to pick up vehicle.It took several extra days to fix the things that were overlooked and needed changes and additional attention. In the end they got it right but should have had it right the first time! I will always return to them as they are professional and stand behind their work 100%. More

Easily set up a time for a recall and an oil change. Dropped my vehicle off the night before and it was ready the next day mid morning. Dropped my vehicle off the night before and it was ready the next day mid morning. More