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Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,129 reviews

January 27, 2021

Klaben is the best dealership! Thanks Chris Moldas for all your help and experience! You made me feel comfortable, buying a certified used car. Thank you, Christine Klaben! You sure know your stuff! More

by JENNIFERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! Safe travels!

January 27, 2021

Took my 2021 Ram to Klaben Autobody located In Kent Brandon was extremely courteous and professional The Bodyshop guys did excellent work My truck looks better then when I bought it .Extremely satis More

by bruceabaker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Nick Johnson, Brandon Brinko
Feb 13, 2021 -

Klaben Ford Lincoln responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

January 27, 2021

Klaben’s Body Shop did an excellent job making sure my Equinox was repaired quickly and expertly. They worked with my insurance and made getting my vehicle repaired effortless on my part. Brandon also hel More

by Ccynd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brinko
Feb 13, 2021 -

Klaben Ford Lincoln responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

January 27, 2021

I have been going to Klaben for fifteen years. Our normal salesman we usually worked with recently retired so we had the the pleasure of working with Roscoe. My man was on time with the deals and hospitality More

by F150onetime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 27, 2021

David was exceptional. He made me feel like he truly wanted to help me find the car I wanted for the right price. He was very knowledgeable and polite during the whole process. I would defiantly recomme More

by Todson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi Todson, we are very happy to have provided you with such a positive experience! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 26, 2021

Branden was very responsive to my questions and was able to secure the best possible price for me. The point of sale was quick and professional. More

by ksilvey67
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
Feb 13, 2021 -

Klaben Ford Lincoln responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 26, 2021

Louis made our experience very comfortable and was able to answer all of our questions easily. We intended on simply returning our lease, but we ended up purchasing thanks to Louis. He promptly answered More

by catstreem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you for the high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 26, 2021

I trust the mechanics To give good advice re whatever is necessary to keep car running and safe to drive. Trust is very important to me. More

by BARBNBOBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 25, 2021

I HAVE BEEN USING THIS SERVICE SINCE SEPTEMBER,2016 WITH JOE FRENCH AS MY SERVICE ADVISOR. I HAVE ALWAYS FOUND EVERYONE TO BE POLITE AND WELCOMING AND SERVICE PROVIDED HAS ALWAYS BEEN EFFICIENT, DISCERNING More

by Hpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

My older Lincoln had a no start issue. I was able to get to Mike Brandvold at Klaben Ford Lincoln. They found the previous owner had wired something into the fuse box causing a lose contact. They were able More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

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