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Klaben Ford Lincoln
Kent, OH
14,134 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,134 reviews
March 03, 2021
Louis and Brendon were both Very helpful and friendly. Louis is very knowledgeable of the Mach e and has been very patient in his demonstration of the car’s features Louis is very knowledgeable of the Mach e and has been very patient in his demonstration of the car’s features More
by Jfsmith449
March 03, 2021
We have been treated incredibly awesome by Klaben Ford in Kent! From the time of knowing Doug Carter 3 years ago, to our most recent experience with Matthew Gerrard. The hospitality was awesome!! Kent! From the time of knowing Doug Carter 3 years ago, to our most recent experience with Matthew Gerrard. The hospitality was awesome!! More
by Pastor
Verified CustomerMarch 03, 2021
Always fair and good to work with.Have both purchased Always fair and good to work with. Have both purchased and leased many vehicles from Klaben over the years and plan to continue to do so in the futur Always fair and good to work with. Have both purchased and leased many vehicles from Klaben over the years and plan to continue to do so in the future More
by tjkoenig7
Employees Worked With
Other Employees :
Sales Manager cant recall name
March 03, 2021
I have had a very pleasant experience from the time of purchase to my trips in for service. It’s a friendly atmosphere my salesman was not at all “pushy “ which is what everyone hates about the car buying purchase to my trips in for service. It’s a friendly atmosphere my salesman was not at all “pushy “ which is what everyone hates about the car buying experience. More
by Dwskw1
March 03, 2021
Excellent experience! Even thought I live an hour away from the dealership, I'm glad I made the trip. Louis was great to work with and we found the perfect Certified used car for me and I love it! Highl from the dealership, I'm glad I made the trip. Louis was great to work with and we found the perfect Certified used car for me and I love it! Highly recommend going to Klaben Ford Lincoln. More
by carrielunder
March 03, 2021
Klaben Ford is always a pleasure to deal with. I have multiple dealerships closer and will always purchase from Klaben. Excellent customer service and they are always attentive to my needs. multiple dealerships closer and will always purchase from Klaben. Excellent customer service and they are always attentive to my needs. More
by Ann
March 03, 2021
My salesperson was very polite and helpful.I would definitely recommend using the service department again.The Tech was helpful ,but not aggressive O didn't feel like they were trying to sale me Soma definitely recommend using the service department again.The Tech was helpful ,but not aggressive O didn't feel like they were trying to sale me SomalI didn't need. More
by stefen_woods
Employees Worked With
Mario Palomba
March 03, 2021
Jennifer was pleasant to deal with and was ready to get the job done as quickly as possible. Her knowledge of the process was a major plus! the job done as quickly as possible. Her knowledge of the process was a major plus! More
by Jds5472
March 03, 2021
Very pleased with the staff and service provided. Worked with price, vehicle was clean and delivered at scheduled time. Definitely felt like cared about wether I had a good experience with price, vehicle was clean and delivered at scheduled time. Definitely felt like cared about wether I had a good experience More
by WLR9FIRE
