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Klaben Ford Lincoln

Kent, OH

5.0
14,137 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,137 reviews

March 18, 2021

Klaben was awesome ! My most recent visit was for service and a trip to the body shop with Brandon Brinko . I was kept informed on the progress of required services and my car was ready when promised More

by klu3218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brinko , Matthew Garred, Brandon Brinko
March 17, 2021

Richard Klaben runs a first rate business. Sean, Mona, and the service team are very knowledgeable and always professional when speaking with them. I was kept updated with what was going on with my car wh More

by Jhaas859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson, Brandon Brinko
March 17, 2021

We took our Ford truck to Kim at the service department after the Catalytic converter was stolen off it. Kim had it installed and had us back on the road in two days. More

by JOEHEPLER727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Klaben is always top notch for service. They always work with the customer to make things right and go the extra mile. Always clean, professional and punctual I have yet to be disappointed with their servi More

by rmalloy1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Took my Ford Edge in for minor cosmetic paint touch-up. The repair was done expertly as if the blemish was never there and the level of customer service rivals that of the luxury brands. More

by adfeldma1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Had some mystery sounds coming from my new truck. Of course, the sounds could not be recreated...but they have it listed for any future issue. The service team was courteous, and explained the process More

by musiconedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
March 17, 2021

Another fantastic experience! We returned my wife’s lease vehicle for a new one and working with Louis for a second time was a very smooth experience. More

by Andy Donaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

As ALWAYS Klaben killed it. Their service and professionalism is unmatched. Dave Mott was awesome as always. And thanks Chris for the tag team. The finance Guru Andy nailed it again, and the fina More

by DLAFLIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott, Andy Bellian
March 16, 2021

Brandon was a very excellent salesman he was very respectful and professional. Brandon met ALL MY REQUIREMENTS as a sales person should. GOOOOOO FORD.. Thanks Marshall papciak More

by 1969marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
March 16, 2021

Branden made the buying a car process super easy and stress free. He helped my family get into a car that worked for us. He is very knowledgeable when it comes to all questions car related to while goin More

by AshleeR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
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