Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Always a welcoming dealership. People are friendly and I always get a great deal. Chris Mouldas is a great salesman. He answered all of my questions and is very accommodating to my needs. always get a great deal. Chris Mouldas is a great salesman. He answered all of my questions and is very accommodating to my needs. More
Tyler is super nice and very professional! Super Service from the beginning and to the end of the service. Definitely return for next maintenance service from the beginning and to the end of the service. Definitely return for next maintenance service More
Great experience buying my new F250SD. Rob was very knowledgeable and made my experience awesome Rob’s knowledge of the vehicle I purchased was outstanding knowledgeable and made my experience awesome Rob’s knowledge of the vehicle I purchased was outstanding More
Very friendly and professional staff. They let me know what was going on with my car throughout the day. I highly recommend Klaben Ford Lincoln! what was going on with my car throughout the day. I highly recommend Klaben Ford Lincoln! More
The person was friendly and answered all my questions. Place and bathrooms were clean. Everybody seem to be covid-19 aware and wore their masks. Place and bathrooms were clean. Everybody seem to be covid-19 aware and wore their masks. More
This dealership had my back when my very new car was having major problems. They made sure I had a loaner, delivered it to and from, and their competent service team repaired the car to my satisfaction having major problems. They made sure I had a loaner, delivered it to and from, and their competent service team repaired the car to my satisfaction. More
I’m absolutely impressed by Nick Johnson’s customer service! He has reassuring and had a customer first attitude. He was easy to talk too and delivered on what he said. service! He has reassuring and had a customer first attitude. He was easy to talk too and delivered on what he said. More
I visited Klaben Ford Lincoln in order to test drive a Mustang Mach-E. I was assisted in this process by Robert Simon, who was very accommodating and scheduled me to come in immediately. I ordered a Mac Mustang Mach-E. I was assisted in this process by Robert Simon, who was very accommodating and scheduled me to come in immediately. I ordered a Mach-E through Klaben via Ford's web site, expecting delivery a few months later. Much to my surprise, the exact configuration I ordered showed up in Klaben's inventory. I contacted Robert to see if I could purchase that one instead, and I did! Buying the car from Klaben was a very smooth and satisfying experience. Robert made sure all the details were taken care of and everything was ready from the moment I walked into the dealer. There was no attempt to sell me additional products and they made it clear that customer satisfaction was a top priority. Denise Alcorn in financing also provided an effortless experience in setting up the new Ford Options purchase plan, at the price that was originally agreed to with no surprise fees. When I inspected the vehicle before purchase, I noticed a manufacturing defect. Tom Alcorn from the service department came right out and inspected the car and agreed that it was a defect and, after conferring with the manager (who also was out there looking at the car with us) that they would note that they would replace or repair if I so desired as part of the purchase agreement. Robert delivered the car to my house and I signed the paperwork at home. Until now, I have always walked into a car dealer prepared to fight for my rights, endure numerous sales pitches, and work hard to avoid being scammed. Klaben Ford Lincoln provided the exact opposite - they were friendly, up front, and fair in everything they did as part of my purchase. Robert has continued to follow up to ensure my satisfaction, and I honestly don't know how the purchase could have gone any better. More
Nate was amazing! He walked me through trading in my old 2014 Fusion and into my new dream vehicle! Shout out to my cousin Brandon Brinko for setting me up with Nate! I'll see you again in 4 years for my ne 2014 Fusion and into my new dream vehicle! Shout out to my cousin Brandon Brinko for setting me up with Nate! I'll see you again in 4 years for my next vehicle! More
After 30 years of Leasing at Klaben Ford we just completed Another great lease. Thank you Tyler, Jennifer, Andy and Tim! We’ll be back!!! completed Another great lease. Thank you Tyler, Jennifer, Andy and Tim! We’ll be back!!! More