Back

Klaben Ford Lincoln

Kent, OH

5.0
14,598 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1089 West Main Street

Kent, OH

44240

Directions

Filter Reviews By Type

Showing 14,598 reviews

August 16, 2021

Service department was prompt and courteous and get the services needed completed quickly and timely. Will definitely be going back for all service needs on my vehicle. More

by tina.curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi Tina, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We're looking forward to your next visit with us! Take care!

August 16, 2021

Rob Simón was an excellent man that explained everything about the car. Friendly, kind, very caring and honest. You can definitely trust this salesman. More

by Extrella44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rob here at Klaben Ford! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2021

All i can say, is the service department does a great job. Mona is great and does a great job, she is a asset to the service department. More

by JAS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mona here at Klaben Ford! We hope to be of service to you again! Take care!

August 16, 2021

My daughter just purchased her first car from Klaben. She was apprehensive about her first big purchase and feeling confused, but the sales team helped her through it. More

by ROBERTMYFLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

August 15, 2021

I had an excellent experience purchasing my 2019 Ford Explorer. Nate is very knowledgeable and his communication was clear and concise. He has a great personality which made the experience even more enjo More

by Amyhickin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 14, 2021

Professional and friendly service department ! I will be back next time I need service! Thanks to Mario for helping me with my Lincoln's issues. More

by ladevitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for the positive review! We hope to be of service to you again! Take care!

August 14, 2021

The team provided awesome service and best of all they are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. More

by barbijofferion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Mario Palomba
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2021

Brought my vehicle in for the 15,000 mile service, Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when More

by JES5945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Aug 15, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2021

It was a good and easy experience. Louis was a good salesman. He made the process as smooth as possible. They went out of their way to be helpful More

by jeffljohnson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

August 13, 2021

Great service everyone I worked with was very friendly and courteous…. They got my vehicle back to me in a timely manner! Steve and Nick did a wonderful job More

by corazonthomas25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman, Nick Johnson
Aug 15, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

...
446
...