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Klaben Ford Lincoln

Kent, OH

5.0
15,945 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,945 reviews

August 05, 2026

We have been working with Chris Moldas for about 30 years, excellent service every time! More

by reynoldskrissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2026

Anthony Thurman was an amazing service coordinator and provided an amazing experience recently when I brought my Ford pick up truck in for service. Anthony was very professional, very responsive to my que More

by Steve Bakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2026

Woody was the best to work with. He made an otherwise dreaded experience a not so bad experience. He was willing to go above and beyond to meet our needs. I would definitely come bac More

by pylesfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Woodford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

Klaben and the staff do a great job. I highly recommend them for all car service. More

by cstock1234
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

Great place to go and get your vehicle serviced by a wonderfully professional team any day. More

by jmartin11798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

I had a nail in my tire and they took me in right away. Thankfully they had the tire in stock. I appreciate how helpful Tucker was to get this taken care of quickly. More

by anne polomsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

I was very disappointed in the service till you did not charge me for fixing the window. You saved a custoner. I will be back. More

by sitogib
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Klaben Ford Lincoln responded

Thank you for taking the time to share your honest feedback and for the kind words shared. We genuinely appreciate you letting us know about your recent experience and apologize for falling short in providing the level of experience you deserve. No excuses. We completely understand that the length of your visit was frustrating, and we apologize for the inconvenience. We know your time is valuable, and we never want you to leave feeling disappointed. It was a pleasure speaking with you to gain additional insight in turn helping us identify opportunities to improve the experience we provide to every customer. We truly value your business and the trust you’ve placed in our dealership. Our goal is to provide a visit that is efficient, enjoyable, and worthy of a five-star review. As we discussed we look forward to the opportunity service you in the future and restore your full confidence in our “customer first” culture. I and the entire Klaben team remain at your service. Anthony Thurman – athurman@klaben.com

August 04, 2026

Dakota was friendly, professional and knowledgeable making me feel very confident in using mobile services for the first time. It’s nice to know “Klaben is closer than I think” since moving over an hou More

by Alipot01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
August 03, 2026

They were friendly and very helpful. They were very accommodating to my wishes and was able to match with a car I really like! More

by Haggie58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Waickman
August 03, 2026

Quick Lane always makes appointment space for me when I call, and Brandon is very helpful and courteous. He has gone out of his way to listen to my concerns and diagnose problems. My service experience the More

by jeeper0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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