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Klaben Ford Lincoln

Kent, OH

5.0
14,676 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,676 reviews

August 28, 2022

Was scheduled for an oil change later in the week at a different dealership. Got a call for last minute travel out of state. Called Klaben and was told to come in next morning at opening time and I should More

by burkholderja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

They are very accommodating and make sure you are comfortable with the entire service process. More

by sps73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2022

It was a pleasant and stress free experience! The salesman answered all my questions and was willing to deal with me on my trade in. More

by Memckean
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 27, 2022

Honest, respectful, and great to do business with. The staff was very friendly and knowledgeable. More

by bpowell802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

August 27, 2022

Awesome experience w Scott, Mike, Roscoe, and Angela in Finance highly recommend the team and Klaben they went above and beyond at all times to make us happy I will be back and refer anyone I know looking More

by rebecca.enot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Burghardt
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi Rebecca, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2022

Fantastic dealership to work with , and salesmen are all very nice . Have been dealing with this dealership for quite a lot of years now and plan on continuing for future cars. More

by GIZZO0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 26, 2022

Louis Polos at Klaben Ford Lincoln was very helpful, patient and responsive throughout the process of purchasing my vehicle, he walked me through the entire process and I could not have had a more seaml More

by R. Greenwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 26, 2022

Service is always outstanding. Kim, our service rep, is fantastic. We completely trust her advice so much that we purchase all our tires, batteries, and service from Klaben. More

by aegawards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Aegawards, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 26, 2022

We always have our service done with Mike B Very attentive and trustworthy He looks out forvus More

by Shafflo2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 25, 2022

I take my car to Klaben Ford Lincoln for service because I know it will always receive the best service and checking to keep me safe in my travels. Thank you, Klaben Ford Lincoln. More

by frenchpatricia196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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