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Klaben Ford Lincoln

Kent, OH

5.0
14,668 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,668 reviews

August 26, 2022

We always have our service done with Mike B Very attentive and trustworthy He looks out forvus More

by Shafflo2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 25, 2022

I take my car to Klaben Ford Lincoln for service because I know it will always receive the best service and checking to keep me safe in my travels. Thank you, Klaben Ford Lincoln. More

by frenchpatricia196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 24, 2022

Luke was able to get me in the car I wanted. I appreciate the time he took to answer all my questions. Tim and Roscoe were also helpful in making it a smooth process. More

by Lhill31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Aug 27, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 24, 2022

Was able to make an appoint and Ali arranged to have the materials ready when the vehicle was scheduled to be there. More

by fried0076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Aug 27, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2022

Service experience was very good. Software update on rear camera did not seem Solve blue screen problem. More

by misljf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2022

Everyone is pleasant, knowledgeable with no pressure. Have been buying cars there since you opened. More

by Emiljosie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burghardt
Aug 26, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 23, 2022

I have always bought or leased from Klaben. I wouldn’t go anywhere else. Alway friendly and professional . More

by Lisa's Ecosport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 23, 2022

Louis was very patient even when I wasn’t. Great the whole time. Never felt like I was left out of the loop. More

by Bugsy151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2022

Klaben has a stellar team! Scott was extremely knowledgeable and easy to work with. The young lady in the finance department was equally impressive. I would definitely recommen More

by handr1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Burghardt
Aug 25, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 22, 2022

Klaben did a great job on my repair and had it done on time as promised. Highly recommend them! More

by gsutyak
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Aug 26, 2022 -

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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