Klaben Ford Lincoln

Buying a car I have never had a car buying experience as easy and pleasant as this. The sales agent was thorough but not pushy. He took the time to explain optio I have never had a car buying experience as easy and pleasant as this. The sales agent was thorough but not pushy. He took the time to explain options and was incredibly patient as i worked through insurance issues even though we were getting beyond closing time. My mother, who bought her Fusion at a different dealer, wished they had come to Klaben. Finance made signing tons of documents easy and efficient. I left feeling great about my purchase and the dealership. More

Fantastic Service Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great servic Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great service and free rotations. More

From the moment we walked into Klaben's When we stopped at Klaben Ford we were greeted by Bob Paytas who was very patient and listened to what we needed in a car or SUV. We are very pleased When we stopped at Klaben Ford we were greeted by Bob Paytas who was very patient and listened to what we needed in a car or SUV. We are very pleased with the service and the fact that they were very willing to please us and let us walk out of there with the new car we would love. We ended up leasing a Ford Edge and are "over the moon, satisfied". Mr. Paytas could not have been more helpful for us. We also appreciated that Mr. Klaben came over and introduced his self to us and thanked us for being good customers. This kind of treatment from these two gentlemen will make us recommend them to whoever we know is looking for a automobile. More

Repair Process The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he infor The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he informed me of the action being taken and made sure I was comfortable with everything. , More

Ty is an absolute gem! We have bought two cars from Ty and will continue to buy more!! He will work to get you exactly what you need and want within your price range. No pre We have bought two cars from Ty and will continue to buy more!! He will work to get you exactly what you need and want within your price range. No pressure sales with a great salesman. More

Excellent Service! We bought our first car from Dan Peters about 4 years ago, and when we were ready to buy another one he was the first person we talked to. He makes b We bought our first car from Dan Peters about 4 years ago, and when we were ready to buy another one he was the first person we talked to. He makes buying a car so easy and effortless. I actually set the entire deal up over the phone and two days later came in and the car was fueled up ready to go for a quick test drive and just finishing up the paperwork. But beyond that, he takes the time to get to know his customers, and really cares about and loves what he does. He takes the time to make sure you know all the quirks and tricks of your new car before you leave the lot and schedules a follow up call to make sure you don't have any additional questions. Another thing that I love about the service, he calls your insurance company to make sure that all your coverage is where it needs to be. I don't think I could say enough nice things about Dan and he and the whole team at Klaben is just a joy to do business with. More

Fantastic Service at Klaben Ford in Kent Doug Carter was able to make my dream car a reality. He not only found me the exact vehicle I wanted, but was also able to work magic to make my lease Doug Carter was able to make my dream car a reality. He not only found me the exact vehicle I wanted, but was also able to work magic to make my lease payments fit my budget. I couldn't be happier with the service from Klaben Ford in Kent and look forward to working with this dealership in the future. More

Easiest Vehicle Purchase I've Ever Had Very happy with the service provided by Klaben and specifically, Doug Carter. My family has purchased multiple vehicles through Doug because he makes Very happy with the service provided by Klaben and specifically, Doug Carter. My family has purchased multiple vehicles through Doug because he makes the process very simple. He gave me an honest evaluation of my trade, told me up front what was and was not possible, and the signing of the paperwork (handled by Christine Klaben) was fast and easy, with no added pressure to purchase all kinds of unnecessary upgrades (Note: They do offer things like gap insurance, loyalty programs for service, etc. but they are not forced on you, just mentioned and there is no uncomfortable pressure to sign up for them, etc.). I will recommend Doug Carter to family and friends any opportunity I get. More

Great Experience-- Easy and Quick Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will defi Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will definitely return to Klaben for future service. More

Why I keep coming back! I have been purchasing and had vehicles serviced from Klaben for more than 15+ years. Great customer service on the sales side and post sale, service I have been purchasing and had vehicles serviced from Klaben for more than 15+ years. Great customer service on the sales side and post sale, service side. Jeff Tetreault is my go to guy that makes purchasing a vehicle a no pressure experience for my self, friends and family that I send his way (and who have nothing but rave reviews about Klaben and Jeff). Jeff always makes sure that we get the vehicle we want...did I mention how easy the entire process was and how polite and patient "JT" is? He will go over the vehicle features,explaining any features in detail if you have any questions. I always get reminder cards about service deals and even got a personal phone call to wish me a happy birthday...that's how connected this team is. On the service side, you cant beat the customer service you get from the service team. I've dealt with most of the team over the years and witnessed that other customers get the same courteous experience....Klaben should be proud of their entire staff, and that's why I continue to come back! More