Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fast friendly Service as Always! Got in and got out! What more can you ask for! They never try and sell my something I don't need! Keeps me coming back with confidence! Got in and got out! What more can you ask for! They never try and sell my something I don't need! Keeps me coming back with confidence! More
Terry Baughman is awesome AND honest!! Others say that the process of purchasing a vehicle is daunting at best. I have found that Klaben does everything possible to maximize our comfort wh Others say that the process of purchasing a vehicle is daunting at best. I have found that Klaben does everything possible to maximize our comfort while generously answering all questions. Being both honest and kind throughout the whole process is what keeps us returning to Klaben. More
Tom and Stephanie did a great job holding a car I was interested in and getting me through all the paperwork. It was pleasant experience car has been everything I expected. Thank you holding a car I was interested in and getting me through all the paperwork. It was pleasant experience car has been everything I expected. Thank you Tom Nicodemus & Stephanie Slomberg. More
Very friendly and willing to work with you to get the sale. Overall a very good experience. I would and have already sent people to your dealership. Also the sales person went above and beyond to help get the d Overall a very good experience. I would and have already sent people to your dealership. Also the sales person went above and beyond to help get the deal and payment i needed to buy the truck. More
Experience buying a used Ford Escape I am 70 years old and this was my best car buying experience with a car dealership ever. The salesman was straight forward, honest, and friendly. The I am 70 years old and this was my best car buying experience with a car dealership ever. The salesman was straight forward, honest, and friendly. The showroom was inviting with no sales team hoovering over you. The staff was excellent! I will comeback for my next car. Jim Buehner More
Issue with stalling I had a fantastic experience with Klaben per usual. I was experiencing my car stalling when it was idling. I texted my sales guy Jeff T. and immediat I had a fantastic experience with Klaben per usual. I was experiencing my car stalling when it was idling. I texted my sales guy Jeff T. and immediately, he responded, got me in to their service department and even picked up my car at work so I was not inconvenienced ONE bit. He had my car washed, and back to my work prior to leaving with the issue resolved and also had my recall done. We are waiting for the parts of the second recall, but Jeff already told me when the part comes in, he will pick my car up again at my work so I am not inconvenienced. As a teacher, it is difficult for me to take off, or take time to drive there and sit/wait for my car to be done. Jeff made my situation so less stressful!! More
Kenny King @ Klaben I have been dealing with Klaben for many years. My first experience was when I bought a brand new 1990 Dodge Dynasty. I kept it for years. I have b I have been dealing with Klaben for many years. My first experience was when I bought a brand new 1990 Dodge Dynasty. I kept it for years. I have been buying or leasing Fords ever since and have been dealing with Kenny King for more years than I can remember. He is a wonderful salesman, true and honest and so helpful. There should be more like him. I know when I see him and asked questions that he will be honest and give direct answers. I love stopping in to see him and my daughter is a true fan of his, also. Thank you Kenny for all your help and advise this last time - 3/27/17. Sincerely - Debbie Haring More
Fantastic salesman and dealership Mike Cooney is the best salesman I have ever dealt with. He was honest, fair and extremely helpful. I have leased cars for over 25 years and he defini Mike Cooney is the best salesman I have ever dealt with. He was honest, fair and extremely helpful. I have leased cars for over 25 years and he definitely made this the easiest experience ever. Thank you so much!! More
Profession experience from start to finish Doug Carter is a true professional and values his customers input and needs in a new car. This is my second car buying experience with Doug. He contac Doug Carter is a true professional and values his customers input and needs in a new car. This is my second car buying experience with Doug. He contacted me six months before my lease termination and made it simple and convenient to purchase another vehicle from him. No wasted time, understood my needs, and delivered a great looking Lincoln MKX. I would recommend Doug and Klaben to anyone. More
Actually listened to me Stopped here first on a car buying trip. Brandon showed me a car I liked, but not wanting to leap at the first one, I told him we were shopping at ot Stopped here first on a car buying trip. Brandon showed me a car I liked, but not wanting to leap at the first one, I told him we were shopping at other dealerships, too. He didn't try to make me buy a car that day, just politely followed up with me afterward. Ended up buying the car Brandon showed me because it had all the features I wanted and more. He actually listened to what I wanted, whereas other dealerships just rapid fire showed me cars and never asked what I was really looking for. Other dealerships never even offered me a test drive or to even start up the car, and didn't explain any of the features their car had. When I noticed condensation in the tail light after it rained when I got home, I was able to text Brandon and get a service appointment scheduled. More














































