Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,016 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Absolutely fantastic atmosphere & service every time I go there. Shalon keeps me well informed on every detail of my service. there. Shalon keeps me well informed on every detail of my service. More
Always Friendly efficient and thorough service. Comfortable waiting area with WiFi, phone chargers, tv, vending. Comfortable waiting area with WiFi, phone chargers, tv, vending. More
Elizabeth was amazing . Very knowledgeable and Very thorough. She was thoughtful about getting me in and out on time. The video of the service performed was a great assura Very knowledgeable and Very thorough. She was thoughtful about getting me in and out on time. The video of the service performed was a great assurance that all work was done professionally. More
no matter what Klaben has done what they can to fix all issues when my vehicle as been serviced. Also, thanks to Liz for making it an even easier process with her reassurance. issues when my vehicle as been serviced. Also, thanks to Liz for making it an even easier process with her reassurance. More
Liz has been great; she has kept me updated and aware of everything i need to know. everything i need to know. More
Joe has always been very helpful and goes above and beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lif beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lifetime warranty on this car, and it had been replaced at least 2 other times, they did not want to cover it again. However, Joe made sure the cost was covered! He always goes above and beyond! More
Klaben has always treated my wife and I with the utmost respect and quality service. respect and quality service. More
Received a professional and accurate service experience. Timely with great communication from the representative. Good job! Timely with great communication from the representative. Good job! More
This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quoted was just safety concerns that they wanted to bring to my attention. I visited with Klaben again and they did a great job with another repair that was needed. I would definitely recommend Klaben for any repair needs. They have a great team from the mechanics to the management. Thanks Klaben!!! More
The service that we brought the Pacifica in for what we brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get it fixed. It would have cost over $5,000 to repair everything. That’s why I don’t bring my vehicles into dealerships to get repaired if it’s not a warranty issue More