Kia of Stockton
Stockton, CA
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284 Reviews of Kia of Stockton
Great overall experience. Paul Siggia went above and beyond to put me in a car that I love. So thankful for his help and I will now recommend everyone to go to this dealership Paul Siggia went above and beyond to put me in a car that I love. So thankful for his help and I will now recommend everyone to go to this dealership. More
I brought my 2023 Kia Sportage in because of my car losing power. I brought it in THREE separate times. They were unable to find anything wrong and Ramon the service manager said they were losing money losing power. I brought it in THREE separate times. They were unable to find anything wrong and Ramon the service manager said they were losing money trying to figure out what’s wrong with my car and to take it somewhere else. When I said I didn’t want the car back because it still was not working right they just had sales reach out to me every single day asking if I wanted to buy a new car instead of fixing the one I already have?!? I had to block Esme’s number the sales rep that would not leave me alone about a new car. I ended up bringing it to Manteca Kia and they actually took the time to figure out what’s wrong! I do not recommend doing any kind of business with Stockton Kia. ***Their sales reps also basically make you write positive reviews for them when signing for your car which is why their reviews are pretty high. I remember Esme wouldn’t leave me alone until I posted a positive review about her when I bought my car. *** More
If I could give this place a zero I would. Took 3 and a half hours for an oil change. The advisors never came out to let me know why the wait was so long and when I asked them what was taking Took 3 and a half hours for an oil change. The advisors never came out to let me know why the wait was so long and when I asked them what was taking so long they said that the techs were working on bigger maintenance issues. I will NEVER come back here. Don't waste your time here. More
Today I had the worst experience I have ever had in any sales place. Accompanying a friend to look for a car we went to Kia of Stockton to the pre-owned area, having clear the SUV model we were looking for sales place. Accompanying a friend to look for a car we went to Kia of Stockton to the pre-owned area, having clear the SUV model we were looking for, they had only one option but she did not like the colour, the seller had been very friendly but my friend was not convinced by the one offered, not having more variety to offer, the seller called his manager, I want to think that as a sales strategy and try to convince my friend that it was the best option, upon arrival the manager introduced herself and began to ask us what was what we did not like. My friend again answered that it wasn't the colour she was looking for, I still wanted to leave a window open to the possibility, I told my friend that I didn't think it was bad what they were offering but that she would be the one to make the decision. The manager upon hearing this immediately replied that if my friend was the one to make the decision with a gesture she basically told me that I didn't have to do anything there. I just turned to my friend and told her that if she wanted to continue with the negotiation it was up to her as I don't like to be treated that way. Obviously my friend supported me and we left the dealership and I will never go back there. More
Jesse, Did the service checking very well. Explain what the options were for my driving usage. Service was completed in the estimated time. Courteous service. Explain what the options were for my driving usage. Service was completed in the estimated time. Courteous service. More