Kia of Stockton

2hr wait for service completion-too long. Front desk service was good. Enjoyed coffee bar Front desk service was good. Enjoyed coffee bar More

Audrey and Jessie are awesome. They kept me updated, got me on the road again in a reasonable time, and WASHED MY CAR! Wow They kept me updated, got me on the road again in a reasonable time, and WASHED MY CAR! Wow More

Paul from KIA of Stockton had excellent customer service. He addressed our questions well and provided us with answers we needed. He addressed our questions well and provided us with answers we needed. More

Really attentive staff with a clean environment. Ramon and Karina were really attentive and their customer service was excellent. Ramon and Karina were really attentive and their customer service was excellent. More

KIA of Stockton was the only KIA dealership within a 100 mile radius that could work on my 2023 KIA Sportage Hybrid that was throwing Hybrid Malfunction errors and the car turning off. I was extremely grat mile radius that could work on my 2023 KIA Sportage Hybrid that was throwing Hybrid Malfunction errors and the car turning off. I was extremely grateful that they were able to take the car in so soon. Other dealers could not work on the car for weeks to months! Jaclyn was a great service advisor. She clearly let me know the details of the repair and the cost in a timely manner. She was very patient with all of my questions and my objections. She went above and beyond to provide excellent service and it was greatly appreciated. I am extremely unhappy with KIA Corporate with how they handled my warranty case. To make a long story short, I'll never buy another KIA again and will advise against purchasing a KIA to all my friends and family. Regardless, I was very happy with the outstanding service that KIA of Stockton and Jaclyn provided, 5 stars. More

Roberto provided exceptional service at Kia Stockton, making the car-buying process smooth and enjoyable! making the car-buying process smooth and enjoyable! More

I arrived at the service department at 8:30 a. m. which was the time of my appointment. The service department isle was pretty packed. The service consultant that assisted me was Audrey Haynes. My m. which was the time of my appointment. The service department isle was pretty packed. The service consultant that assisted me was Audrey Haynes. My 2019 Kia Sorento SXL, which I purchased at this dealership had a left rear passenger seatbelt problem. I told Audrey that I would wait in showroom while my vehicle was being repaired. I helped myself to a cup of coffee and sat in the showroom. To my surprise, Audrey came and got me before I could finish drinking my cup of coffee and said my car is ready for pick up. It only took 35 minutes to repair the issue. GREAT SERVICE DEPARTED!!! More

This is my third time at this dealer they are wonderful! !! Always respectful nice and honest. Costumer for life 😃 !! Always respectful nice and honest. Costumer for life 😃 More

Very nice customer service and the office is very clean. I also received great service from Carina she communicated with me thru phone calls about the status of my car being fixed and also called my extende I also received great service from Carina she communicated with me thru phone calls about the status of my car being fixed and also called my extended warranty company to check if my service needed on my car was covered under my extended warranty. I received great service from Carina and I will continue to have my car serviced there. More

Paul Junior at Kia was exceptional throughout my car buying experience! From the moment I stepped into the dealership, he went above and beyond to provide top-notch service. He was knowledgeable, patien buying experience! From the moment I stepped into the dealership, he went above and beyond to provide top-notch service. He was knowledgeable, patient, and genuinely attentive to my needs, making the entire process smooth and stress-free. Paul's expertise and willingness to answer all my questions made me feel confident in my decision. He even took the time to follow up and ensure everything was perfect after the purchase. If you're looking for a hassle-free and enjoyable car buying experience, Paul Junior is the one to see. Highly recommend him! More