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Kia Autosport of Pensacola

Pensacola, FL

4.4
748 Reviews
Kia AutoSport of Pensacola is Northwest Florida's premier Kia dealership. We specialize in getting the deal done right the first time! We believe in high customer service and a process that is focused on you our customer! We need you more than you need us. Stop by our website today and see how we can help you. We have new Kia's, pre-owned vehicles and special financing to help all those in need of a new or pre-owned vehicle. Ask for the internet department and they will get you a special internet customer discount! Also, our internet department is equipped to handle the deal from start to finish over the phone, or through email communication. We are excited and ready to help you today! We wanna see ya in a KIA!
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6637 Pensacola Blvd

Pensacola, FL

32505

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Showing 748 reviews

March 27, 2025

I've been trying for several months to get a service appointment since I was told I had to use them to keep my warranty. I have tried over 100 times (no exaggeration) to get someone to call me back. App More

by khagg72
Service Communication
Recommend Dealer
No
Employees Worked With
Hayes Richerson
Mar 27, 2025 -

Kia Autosport of Pensacola responded

It's concerning to hear about the difficulty you've faced in securing a service appointment. We strive for timely and effective communication, so I apologize for any inconvenience this has caused. Please reach out directly at your earliest convenience, as I'd like to assist you personally with this matter. Thank you, Hayes Richerson - Service Manager - 850-457-7772

Mar 27, 2025 -

khagg72 responded

You strive for timely and effective communication? I reached out to you, personally, a week ago. Took me 3 minutes to get an appointment with the Kia service center in Ft Walton Beach. I'll have to drive an hour there and back but at least I got an appointment.

Apr 03, 2025 -

khagg72 responded

The audacity continues. You see here that I got an appointment at another location. I get a call today to confirm an appointment at your dealership for Monday that neither I nor my husband made. Did you honestly expect me to to take off from work to honor that appointment when you've shown me no respect?

March 09, 2025

As always, Cody did a fantastic job on managing my last two service visits. He communicated the needs/options for service and the completion of work. He made sure the vehicle was cleaned and washed bef More

by DONPETRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hill
Mar 10, 2025 -

Kia Autosport of Pensacola responded

Thank you for sharing your experience with Cody and the team at Kia AutoSport Pensacola! We're delighted to know that his excellent service keeps bringing you back. We appreciate your support and look forward to serving you again in the future!

March 05, 2025

Ali was great he assisted us in every way possible I really appreciate him for taking time out his day and helping me out More

by Gregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Kia Autosport of Pensacola responded

Gregory, we're delighted to hear that Ali provided such excellent assistance at Kia AutoSport Pensacola. Thank you for sharing your experience with us!

February 24, 2025

Easy experience. Nathan listened to all our concerns and wants. We could not ask for a better experience More

by LauraW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Muse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Kia Autosport of Pensacola responded

Hi Laura, we're delighted to hear that Nathan provided you with such a positive experience at Kia AutoSport Pensacola. Thank you for sharing your feedback! Safe travels!

February 11, 2025

Excellent customer service! Amber is a dedicated helpful advisor & she is a valueble asset to the kia team! Looking forward for my next appointment… More

by Sanito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 12, 2025 -

Kia Autosport of Pensacola responded

Hi Santio, we're delighted to hear about your positive experience with Amber at Kia AutoSport Pensacola! Our team is committed to providing excellent service, and we look forward to seeing you at your next appointment! Safe travels!

February 07, 2025

Got me everything i wanted and more! forever a kia girl! I only had to put down so much and came out better than wver More

by kayonnasmith16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Kia Autosport of Pensacola responded

Hi Kayonna! We're delighted to hear that Kia AutoSport Pensacola exceeded your expectations! Enjoy being a forever Kia girl and thank you for choosing us!

January 04, 2025

I am extremely pleased with Kia autosport in Pensacola. They are very good with making an appointment, keeping me informed about what is going on with the service. The waiting area is very nice, good Tv, More

by lrathke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Kia Autosport of Pensacola responded

We're delighted to hear that you're so pleased with the service at Kia AutoSport Pensacola! It's great to know our team kept you informed and comfortable during your visit. We look forward to seeing you again for future appointments!

November 27, 2024

This is my second vehicle purchase from Kia Autosport and I will never go anywhere else! Kenny is absolutely amazing! He always does his best to get me the best deal! More

by devinhand00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Kia Autosport of Pensacola responded

Thank you for your continued trust in Kia AutoSport Pensacola! We're delighted to hear that Kenny provided exceptional service and secured a great deal for you. Enjoy your new vehicle, and we look forward to seeing you again!

November 17, 2024

Bought a used car about a year ago and have had multiple service appointments with this dealership. They are professional, polite, keep their timelines, and are transparent about costs. Have not had a negat More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 19, 2024 -

Kia Autosport of Pensacola responded

Thank you for sharing your experience with Kia AutoSport Pensacola! We're delighted to hear that our team has consistently provided professional and transparent service. We look forward to continuing to serve you in the future!

November 14, 2024

Nathan was amazing. I will definitely refer anyone the Kia. The entire staff was super helpful. More

by Jenn_bonner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Kia Autosport of Pensacola responded

This is great to hear, Jenn! Thank you for choosing Kia AutoSport Pensacola!

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