Keyes Lexus

Excellent as usual Very accomodating and professional. I like the abiltiy to have a rental car available to me at no cost. It is nice to have the refreshments too. Very accomodating and professional. I like the abiltiy to have a rental car available to me at no cost. It is nice to have the refreshments too. More

Friendly trustworthy service I always feel well-taken care of with Mike Nazari in charge of the service on my car. He's immensely trustworthy and always goes the extra mile. I wou I always feel well-taken care of with Mike Nazari in charge of the service on my car. He's immensely trustworthy and always goes the extra mile. I wouldn't take my car to anyone else. More

CAR MAINTENANCE SERVICE OUTSTANDING Keyes Lexus Van Nuys accommodated me even though I did not have the appointment that day for oil maintenance.My appointment was for another day, but t Keyes Lexus Van Nuys accommodated me even though I did not have the appointment that day for oil maintenance.My appointment was for another day, but they graciously serviced my car within 2 hours. The waiting area was also excellent providing refreshments . You're the BEST!!! More

Great service, treated royally This is a wonderfully run dealership where the customer really matters. I would go out of my way to take my care here for service. This is a wonderfully run dealership where the customer really matters. I would go out of my way to take my care here for service. More

Excellent service It's a very pleasant and professional atmosphere were you can relax while your car it's been serviced. All my Lexus have been serviced here (3 so far) It's a very pleasant and professional atmosphere were you can relax while your car it's been serviced. All my Lexus have been serviced here (3 so far) More

Sales Person 'Ider' was excellent Excellent service from the Internet sales; Ider Gongor; It appeared to me that the Finance person trying to impose something which was agreed upon b Excellent service from the Internet sales; Ider Gongor; It appeared to me that the Finance person trying to impose something which was agreed upon before; not happy with him. But Ider was excellent from beginning to end; Lexus should hire more people like him. More

One of the Best Customer Service Dealerships Keyes Lexus is a great place to have your car serviced. Although I did not purchase my Lexus at this dealership, I have had it serviced here for the p Keyes Lexus is a great place to have your car serviced. Although I did not purchase my Lexus at this dealership, I have had it serviced here for the past 10 years between two LS460L's, 2007 & 2010 Models. They are always looking out after you and recommending the appropriate services. They never pressure you in getting it done and will always leave it up to the customer to decide. Bill Horvat was my service manager and he is a key reason why I service my car at this dealership. I make it a point to only come in when he is working. More

FAST,GREAT THANK YOU Lexus dealer has an amazing customer service, a great service was provided by consultant Arshak. overall I had a pleasant time waiting for my car. T Lexus dealer has an amazing customer service, a great service was provided by consultant Arshak. overall I had a pleasant time waiting for my car. Thank you More

Terrible experience First time leasing from this dealership and my last. The level of deceit is unbelievable, starting from the salesperson Shahin all the way to the GM First time leasing from this dealership and my last. The level of deceit is unbelievable, starting from the salesperson Shahin all the way to the GM David Kohan. They make empty promises over the phone and in person but then conveniently forget. Never trust these guys. As a lifelong Lexus car lessee/owner I no longer want to own or lease another Lexus because of this dealership. BBB gives this dealership a 2 star because of all the complaints. Should have checked before going to these guys. More

Keyes Lexus is ALWAYS amazing, polite, professional!! Everytime I go to Keyes Lexus I am still amazed at how great they are. Bill Horvat is the best Service Advisor any lucky Lexus owner could have. Th Everytime I go to Keyes Lexus I am still amazed at how great they are. Bill Horvat is the best Service Advisor any lucky Lexus owner could have. The Service Manager Allan Pliss is also amazing. Very friendly and always will to do what is best for the customer and he also is very helpful and professional with his team. I have seen him in action while waiting for my car. I love Keyes Lexus!!! More