Keyes Lexus

New service at dealer First time with my Lexus at Keyes in Van Nuys. Great, super fast service. Technician in charge of service was so polite and on top of things. Anthony? First time with my Lexus at Keyes in Van Nuys. Great, super fast service. Technician in charge of service was so polite and on top of things. Anthony? I’ll be back. More

Great service rep I have a wonderful service rep Mike Nazari he is informative and explains things clearly and the work is done quickly and efficiently. He is always a I have a wonderful service rep Mike Nazari he is informative and explains things clearly and the work is done quickly and efficiently. He is always available by phone to answer any questions that might come up in between service visits. More

Pleasant experience. Excellent , professional, pleasant dealing with Chris Ward and Myra Contreras. They are assets to your business. They were knowledgeable and answered Excellent , professional, pleasant dealing with Chris Ward and Myra Contreras. They are assets to your business. They were knowledgeable and answered all our questions. They explained things to our satisfaction and helped us come to our decision. More

Amazing I could not be more pleaseed with the service that was provided from A to Z. No questions I will recommend anybody looking fot a Lexus. I could not be more pleaseed with the service that was provided from A to Z. No questions I will recommend anybody looking fot a Lexus. More

Nice work Mike Nazari was terrific, very helpful and informative. I appreciated that he called me and let me know who I'd be dealing with because he was off on Mike Nazari was terrific, very helpful and informative. I appreciated that he called me and let me know who I'd be dealing with because he was off on Saturday. And thanks for following up on the AC issue. More

Service is always great however, see below Service is always great, however I don't want to be bothered by a sales person while I am waiting for my car in the lounge, this is my time to relax a Service is always great, however I don't want to be bothered by a sales person while I am waiting for my car in the lounge, this is my time to relax and wait for my car, felt extremely uncomfortable while I was waiting a sales person approached me, bad timing, please stop having them do this. Thank you More

Super service, with the customer in mind I drove in last minute to have my overdue 15,000 mile service. Ali Alrubaie and the team got me in and served rapidly and checked the safety of a dama I drove in last minute to have my overdue 15,000 mile service. Ali Alrubaie and the team got me in and served rapidly and checked the safety of a damaged tire, determining that the superficial damage did not warrant the expense of buying a new tire. Much appreciated ease of working with this team and Ali. More

Great experience Came in for a quick service covered by warranty and was quickly helped. Danecia was very helpful and friendly. The waiting room felt like a Starbucks Came in for a quick service covered by warranty and was quickly helped. Danecia was very helpful and friendly. The waiting room felt like a Starbucks and even had free Starbucks coffee. My vehicle was checked quickly and even came back with a complimentary wash. Overall an awesome and easy experience More

Great service experience Mike Nazari is the only person that handles service on my wife's car. With cargo this precious his knowledge and expertise give me the peace of mind I Mike Nazari is the only person that handles service on my wife's car. With cargo this precious his knowledge and expertise give me the peace of mind I need. More

Great service especially Bill H Bill is the BEST He has always been there for me and I can always rely on her m to get the job done when ever I come in Bill is the BEST He has always been there for me and I can always rely on her m to get the job done when ever I come in More