
Keyes Lexus
Van Nuys, CA
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1,699 Reviews of Keyes Lexus
Easy Vehicle Service I had my 15,000 mile car check-up and oil change recently, and the entire process was quick, smooth and extremely professional. Everyone at the Keyes I had my 15,000 mile car check-up and oil change recently, and the entire process was quick, smooth and extremely professional. Everyone at the Keyes Lexus dealership was friendly, professional and, well, just nice. And the waiting room is very nice and clean (and so was the ladies restroom). How refreshing! More
CLASSY SERVICE Danecia my service advisor explained everything what was done on the car. Clean waiting area and restrooms. The car wash was also great and with insi Danecia my service advisor explained everything what was done on the car. Clean waiting area and restrooms. The car wash was also great and with inside vacuum. More
20,000 awesome miles Keyes Lexus is the BEST car dealership period. From the initial sale to each service visit, Keyes Lexus staff always provides an enjoyable experience Keyes Lexus is the BEST car dealership period. From the initial sale to each service visit, Keyes Lexus staff always provides an enjoyable experience. I’m a customer for life. More
Excellent Customer Service I would like to commend Mr Anthony Pastoral for his expertise in dealing with me thru the years. He is an asset to the company. I would like to commend Mr Anthony Pastoral for his expertise in dealing with me thru the years. He is an asset to the company. More
No hassle and great service It was great service and the employees were very friendly. When I was walking around a few employees ask if they could help me and I said I was just h It was great service and the employees were very friendly. When I was walking around a few employees ask if they could help me and I said I was just here for service. More
Excellence! Everything about my experience at Keyes Lexus was a class act! From the greeting when you pull up to the service and even the lounge area! My service Everything about my experience at Keyes Lexus was a class act! From the greeting when you pull up to the service and even the lounge area! My service advisor was Mike Nazari and he was meticulous about how he listened to my concerns and listened for my needs. Overall... between him and the mechanic, Kasey, who serviced my vehicle I am more than happy! Thank you to a great team! I’ll be back! More
Excelent work I drove a NX200t, The turbocharged was burnout Right before the 70,000 miles and my warranty was expired, I was so bomp about it, they help me to fin I drove a NX200t, The turbocharged was burnout Right before the 70,000 miles and my warranty was expired, I was so bomp about it, they help me to find a good price for the part and labor. More
Lexus This dealership is always clean and inviting. Someone is always asking if you need help. They didn't have the car I wanted so they took the time to This dealership is always clean and inviting. Someone is always asking if you need help. They didn't have the car I wanted so they took the time to find my color combination. Very friendly!! I would like to see them have more people in finance. Do not like waiting so long to pay for the car after finishing with the back and forth/paperwork downstairs. More
Best Car Service Bill Horvat is my Service Advisor. He is knowledgeable, professional and attentive. We bought 2 Lexus.. And also service with this dealer for almost 1 Bill Horvat is my Service Advisor. He is knowledgeable, professional and attentive. We bought 2 Lexus.. And also service with this dealer for almost 10 years. Bill is excellent as alwasy Service center is clean and inviting. More
Lexus recall service October 15, 2018 The service we received for the recall of our GS 350 was, as always, excellent. Anthony Pastoral is a first class service writer and always treats us The service we received for the recall of our GS 350 was, as always, excellent. Anthony Pastoral is a first class service writer and always treats us with respect, as well as seeing that our Lexus is handled very well when we leave it for service. Thank you Anthony! More