Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Professional and quick updates and responses I had my car in for maintenance. I was updated quickly with fast responses to my email and texts after I dropped my vehicle off. I had my car in for maintenance. I was updated quickly with fast responses to my email and texts after I dropped my vehicle off. More
Quick and easy Great service level, done in one hour, knowledgeable staff, friendly dealers. Highly recommend!!! Excellent coffe:) and pastries, fast internet, f Great service level, done in one hour, knowledgeable staff, friendly dealers. Highly recommend!!! Excellent coffe:) and pastries, fast internet, full fridge with water and sodas. Very clean place. More
Great and fast Went in for oil change special. Prior work done here as well. Great work, fast turnaround. Awesome snacks! Service text and link were nice touch. Advi Went in for oil change special. Prior work done here as well. Great work, fast turnaround. Awesome snacks! Service text and link were nice touch. Advisor was friendly. More
Best Experience Ever We had an excellent expierence the last three times our Lexus has been serviced.. Bill Horvat is courteous and professional. We have always been impr We had an excellent expierence the last three times our Lexus has been serviced.. Bill Horvat is courteous and professional. We have always been impressed with this dealership. We had the pleasure of meeting the General Manager Mr.David Kohan, he took times to say hello and make sure we were taken care of. It appears with such outstanding staff and service, Mr. David Kohan, sets very high standards and it shows. D. Taylor R.Tucker More
Fantastic service Outstanding service, extraordinary beyond compare. Top quality across the board. This dealer was originally recommended to me by a trusted colleague Outstanding service, extraordinary beyond compare. Top quality across the board. This dealer was originally recommended to me by a trusted colleague, and I would not hesitate to provide the highest recommendation. More
Bill Horvat is an oustanding service advisor. Bill Horvat is an oustanding service advisor and he keeps me coming back. I can totally trust that his advice and suggestions are spot on and that whe Bill Horvat is an oustanding service advisor and he keeps me coming back. I can totally trust that his advice and suggestions are spot on and that when I get the car back it will be in perfect running order. More
Attentive and Approachable Customer Experience I never felt like I was an imposition, which I've often felt at dealerships in the past. I dropped my car off and was given a loaner vehicle so that I I never felt like I was an imposition, which I've often felt at dealerships in the past. I dropped my car off and was given a loaner vehicle so that I could be flexible in getting to and from work without ruining my schedule. Such a great experience! More
Great Service Experience! Brought my car in for routine maintenance and the turnaround was quick! Appreciated the waiting area - comfortable, quiet, coffee and snacks. I had an Brought my car in for routine maintenance and the turnaround was quick! Appreciated the waiting area - comfortable, quiet, coffee and snacks. I had an appointment and it was so very convenient! More
Great! Danicea was very helpful! Service was quick and I appreciated the Lyft service so that I could get to and from work. Thanks very much! Danicea was very helpful! Service was quick and I appreciated the Lyft service so that I could get to and from work. Thanks very much! More
Satisfied with Keyes Lexus of Van Nuys I am satisfied with the level of service at the Keyes Lexus. I recommend Michael Nazari. He is a good man, who knows how to have a fun conversation. H I am satisfied with the level of service at the Keyes Lexus. I recommend Michael Nazari. He is a good man, who knows how to have a fun conversation. He is articulate and provides a great level of service to the clients. I feel comfortable taking my Lexus IS 250 for my service needs when he's around. Thank You! More