Keyes Lexus

Painless purchase of a great vehicle Everyone knows that buying a car, whether new or used, is an emotionally wrenching process. Well, my recent purchase of a terrific used Lexus was pai Everyone knows that buying a car, whether new or used, is an emotionally wrenching process. Well, my recent purchase of a terrific used Lexus was painless. It was a total pleasure dealing with Aly Abdelmejeid, in sales who was supportive and a complete professional. And, Michael Iriana in the Finance Department was excellent as well. More

The best it could be Professional, courteous & fast. They provided the type of experience rarely found at other dealers. They knew our needs and made sure they fully met o Professional, courteous & fast. They provided the type of experience rarely found at other dealers. They knew our needs and made sure they fully met or exceeded our expectations. Steve Wolpa and his assistant, Dominic were both FANTASTIC!!! More

Great I had a great time from start to finish . She really went above and beyond to make my experience great. She called my card for me to get my reward I had a great time from start to finish . She really went above and beyond to make my experience great. She called my card for me to get my rewards points which is really amazing . I was also coming from the dentist where I already wasn’t feeling well and she’s really finished experienced strong . Thank you ! More

Troubleshooting Listened to my concern about tire pressure issue and thoroughly researched the problem. Very pleased with the detailed inspection and review of opt Listened to my concern about tire pressure issue and thoroughly researched the problem. Very pleased with the detailed inspection and review of options presented to resolve the matter. More

25000mile service Got in right away even though I was running late. Was offered a loner car so I was in and out of there in no time and got my car back before I had to Got in right away even though I was running late. Was offered a loner car so I was in and out of there in no time and got my car back before I had to pick up the kids. More

The customer is treated with respect I have never had a bad experience with any service appointment. I always know what to expect and often, I am am pleasantly surprised with the efficien I have never had a bad experience with any service appointment. I always know what to expect and often, I am am pleasantly surprised with the efficiency of the service. Arshak, in particular, is a pleasure to liase with. More

needed hybrid batter replaces Alan and Bill Horvat were a great help. My car was taken care of quickly and I was always kept informed of its status. Excellent service. Alan and Bill Horvat were a great help. My car was taken care of quickly and I was always kept informed of its status. Excellent service. More

Service is the greatest Everyone is right on top of everything, fast service, Friendly, and very efficient.y The Service Mgr., is a solid leader and works hard to make sure Everyone is right on top of everything, fast service, Friendly, and very efficient.y The Service Mgr., is a solid leader and works hard to make sure his staff does not miss a beat. From 1 to 10, 10 being best, I give ALLAN AND HIS SERVICE PEOPLE A "15" THANK YOU ALL AT LEXUS IN Van Nuys Mr. Paul Kenner Husband of Sherri Gold Kenner. More

Easy Vehicle Service I had my 15,000 mile car check-up and oil change recently, and the entire process was quick, smooth and extremely professional. Everyone at the Keyes I had my 15,000 mile car check-up and oil change recently, and the entire process was quick, smooth and extremely professional. Everyone at the Keyes Lexus dealership was friendly, professional and, well, just nice. And the waiting room is very nice and clean (and so was the ladies restroom). How refreshing! More

CLASSY SERVICE Danecia my service advisor explained everything what was done on the car. Clean waiting area and restrooms. The car wash was also great and with insi Danecia my service advisor explained everything what was done on the car. Clean waiting area and restrooms. The car wash was also great and with inside vacuum. More