
Keyes Lexus
Van Nuys, CA
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1,710 Reviews of Keyes Lexus
Excellent customer service Ali was my service agent and I have to say he was the best that has ever helped me. He genuinely cared and was upfront and honest. I will only make my Ali was my service agent and I have to say he was the best that has ever helped me. He genuinely cared and was upfront and honest. I will only make my appointments with him going forward. More
Awesome dealership Had a very wonderful experience getting my car serviced at this dealership. Had no complaints. Very professional and friendly staff. Would recommend K Had a very wonderful experience getting my car serviced at this dealership. Had no complaints. Very professional and friendly staff. Would recommend Keyes Lexus to everybody. More
Great Service I would recommend to anyone, this was a great experience. He is willing to help you quickly and make prices work for you. Nic guy I would recommend to anyone, this was a great experience. He is willing to help you quickly and make prices work for you. Nic guy More
Excellent customer service The service department was focused on customer service. Arshak was knowledgeable and professional. I got in and out quickly, I was provided a brand ne The service department was focused on customer service. Arshak was knowledgeable and professional. I got in and out quickly, I was provided a brand new Lexus loaner with no wait time and my car was done earlier than estimated. They even washed my car ! More
Great Service I have been a Keyes Lexus Customer since December, 1996. I keep coming back for new cars due to a great service dept. In particular want to give a big I have been a Keyes Lexus Customer since December, 1996. I keep coming back for new cars due to a great service dept. In particular want to give a big thank you to Allan Pliss, who was my first service advisor at Keyes in 1996, and has helped me with service questions always making sure that I had an outstanding experience when in for maintenance or repairs. More
First visit Everyone was friendly and the service was done quickly and in the timeframe stated. The sales rep was also very friendly and didn't push. Everyone was friendly and the service was done quickly and in the timeframe stated. The sales rep was also very friendly and didn't push. More
Great service and people Bill has been great to deal with. Excellent service. Interacted with Allan once several months ago. He was very professional and listened to my conc Bill has been great to deal with. Excellent service. Interacted with Allan once several months ago. He was very professional and listened to my concerns and addressed them. Keyes is lucky to have such high quality people there.. More
Friendly, efficient service Service was good. Communication was excellent. Bill kept me updated on progress. I think the price was high, but not unusual for servicing a Lexus. Service was good. Communication was excellent. Bill kept me updated on progress. I think the price was high, but not unusual for servicing a Lexus. More
Service was excellent Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the car eventually. More
Good experience Service was very good Service advisor polite and helpful especially with warranty covered replacement. The wait time was.avout an hour longer than es Service was very good Service advisor polite and helpful especially with warranty covered replacement. The wait time was.avout an hour longer than estimated. I would also like to see more choices for food while waiting. Also some employees.may have.been occupying restroom stalls longer than necessary. I would also like to receive notice of any service specials for my vehicle which is not happening now and I was told I would need to visit web site to find them. More