Keyes Lexus

Excellent customer service The service department was focused on customer service. Arshak was knowledgeable and professional. I got in and out quickly, I was provided a brand ne The service department was focused on customer service. Arshak was knowledgeable and professional. I got in and out quickly, I was provided a brand new Lexus loaner with no wait time and my car was done earlier than estimated. They even washed my car ! More

Great Service I have been a Keyes Lexus Customer since December, 1996. I keep coming back for new cars due to a great service dept. In particular want to give a big I have been a Keyes Lexus Customer since December, 1996. I keep coming back for new cars due to a great service dept. In particular want to give a big thank you to Allan Pliss, who was my first service advisor at Keyes in 1996, and has helped me with service questions always making sure that I had an outstanding experience when in for maintenance or repairs. More

Great service and people Bill has been great to deal with. Excellent service. Interacted with Allan once several months ago. He was very professional and listened to my conc Bill has been great to deal with. Excellent service. Interacted with Allan once several months ago. He was very professional and listened to my concerns and addressed them. Keyes is lucky to have such high quality people there.. More

First visit Everyone was friendly and the service was done quickly and in the timeframe stated. The sales rep was also very friendly and didn't push. Everyone was friendly and the service was done quickly and in the timeframe stated. The sales rep was also very friendly and didn't push. More

Friendly, efficient service Service was good. Communication was excellent. Bill kept me updated on progress. I think the price was high, but not unusual for servicing a Lexus. Service was good. Communication was excellent. Bill kept me updated on progress. I think the price was high, but not unusual for servicing a Lexus. More

Service was excellent Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the car eventually. More

Good experience Service was very good Service advisor polite and helpful especially with warranty covered replacement. The wait time was.avout an hour longer than es Service was very good Service advisor polite and helpful especially with warranty covered replacement. The wait time was.avout an hour longer than estimated. I would also like to see more choices for food while waiting. Also some employees.may have.been occupying restroom stalls longer than necessary. I would also like to receive notice of any service specials for my vehicle which is not happening now and I was told I would need to visit web site to find them. More

My Keyes Lexus Initial Experience. Hello, I was treated like royalty. Customer reception is well thought out and efficient. I especially liked discovering that my Advisor, Arshak Hello, I was treated like royalty. Customer reception is well thought out and efficient. I especially liked discovering that my Advisor, Arshak Kirakosyan, will remain so each time I bring my car in. The no hassle loaner car is a nice touch, too! So, so far so good. Robert Sweeney More

Scheduled service Mr. Pastoral is extremely personable and competent. I feel very comfortable with bring our vehicles to him for service. I recommend his service depar Mr. Pastoral is extremely personable and competent. I feel very comfortable with bring our vehicles to him for service. I recommend his service department to friends and family. More

Very helpful Very happy with my service. I was given a rental with no hassle. My car came back fixed with very friendly service. I’m happy with the service Very happy with my service. I was given a rental with no hassle. My car came back fixed with very friendly service. I’m happy with the service More