Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
High class service Anthony was very helpful in assisting in 10,000 miles scheduled serivice. The waiting area is welcoming with a lot of drinks and snack assortments. Anthony was very helpful in assisting in 10,000 miles scheduled serivice. The waiting area is welcoming with a lot of drinks and snack assortments. The car came out clean with a great updated report. More
Excellent; Fast Service I was in and out in less than two hours. I did not get any run-arounds; I was not placed any pressure to purchase added features that I did not want. I was in and out in less than two hours. I did not get any run-arounds; I was not placed any pressure to purchase added features that I did not want. More
Keyes Lexus of Van Nuys Mike is a great Service Adviser. He kept me up-to-date on my vehicle. I feel confident that my vehicle is well-maintained and running its best. I real Mike is a great Service Adviser. He kept me up-to-date on my vehicle. I feel confident that my vehicle is well-maintained and running its best. I really like the detailed report every time I bring my vehicle for routine maintenance. More
Still the best I've been buying cars and getting service at Keyes Lexus since 1991. The service has been continuously improving and is now untouched by any dealer I I've been buying cars and getting service at Keyes Lexus since 1991. The service has been continuously improving and is now untouched by any dealer I know of. Let's be more specific. The #1 thing that I appreciate is that when I pull up to the service area, immediately someone locks on to me and pays attention to me and guides me. The worst is when you pull in and everyone pretends to not see you. Not at Keyes Lexus. More
Positive experience Mr. Arshak delivered on all promises made for quoted prices prior start of services to my car and accommodate my shuttle request to and from the deale Mr. Arshak delivered on all promises made for quoted prices prior start of services to my car and accommodate my shuttle request to and from the dealership and house. Furthermore the dealership priced all parts purchased comparatively in comparison to other dealerships that I called prior. Finally I also wanted to thank Ed in the parts department who applied n additional discounts on parts for me! I will definitely bring my car back in the future based on competitive prices and helpful staff! More
Denecia is the best. Denecia is an excellent person to work with. She explains the process and keeps in contact with the service department and relays the progress to me. Denecia is an excellent person to work with. She explains the process and keeps in contact with the service department and relays the progress to me. More
Amazing Customer Service. I definitely had a great experience at this dealership. I interfaced directly with Mike Nazari and he was punctual and professional thoughout our int I definitely had a great experience at this dealership. I interfaced directly with Mike Nazari and he was punctual and professional thoughout our interaction. I have made it a point to schedule all future service appointments with him exclusively. More
Excellent customer service Ali was my service agent and I have to say he was the best that has ever helped me. He genuinely cared and was upfront and honest. I will only make my Ali was my service agent and I have to say he was the best that has ever helped me. He genuinely cared and was upfront and honest. I will only make my appointments with him going forward. More
Awesome dealership Had a very wonderful experience getting my car serviced at this dealership. Had no complaints. Very professional and friendly staff. Would recommend K Had a very wonderful experience getting my car serviced at this dealership. Had no complaints. Very professional and friendly staff. Would recommend Keyes Lexus to everybody. More
Great Service I would recommend to anyone, this was a great experience. He is willing to help you quickly and make prices work for you. Nic guy I would recommend to anyone, this was a great experience. He is willing to help you quickly and make prices work for you. Nic guy More