Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Well done I’ve been using this dealership for over 20 years. When my service consultant moved I was uncomfortable about beginning a new relationship. Mike put m I’ve been using this dealership for over 20 years. When my service consultant moved I was uncomfortable about beginning a new relationship. Mike put me at ease. He was warm and friendly and offered helpful advice about choosing new tires without choosing the priciest. Everythingvwas done as promised. More
Service not sales My expierence with the sales staff was not as good as their service. I bought my car from another dealership but have it serviced at Keyes Lexus My expierence with the sales staff was not as good as their service. I bought my car from another dealership but have it serviced at Keyes Lexus More
I was treated with respect, courtesy, and valued customer Though it was the last day of the year and the dealership was busy, the staff jumped through hoops to make me a happy customer. Though it was the last day of the year and the dealership was busy, the staff jumped through hoops to make me a happy customer. More
Great experience with Nazari in service department I scheduled a synthetic oil change easily online. Upon arriving at the dealership, Mr Nazari put in the order for me in his office quickly. He was ver I scheduled a synthetic oil change easily online. Upon arriving at the dealership, Mr Nazari put in the order for me in his office quickly. He was very professional and courteous. The oil change was done in a reasonable amount of time. Thank you. More
I love my service rep Mike Nazari is the greatest He explains things well and keeps my apprised of everything about my car. He is also available by phone if I have a gene Mike Nazari is the greatest He explains things well and keeps my apprised of everything about my car. He is also available by phone if I have a general question More
Excellent Service manager gave an outstanding service. His name is Allen Pliss. I’ll visit their again. His staff is good too. It is close to my house. Service manager gave an outstanding service. His name is Allen Pliss. I’ll visit their again. His staff is good too. It is close to my house. More
Encouragement The service adviser was kind and thorough. I was offered a loaner that was hassel free. Nice lounge and refreshments. I was treated with respect. Than The service adviser was kind and thorough. I was offered a loaner that was hassel free. Nice lounge and refreshments. I was treated with respect. Thanks More
Treat you like family! I came in a few days before Christmas and had an appointment set with Myra. Myra could not have been smarter, more helpful or kind. She let me and m I came in a few days before Christmas and had an appointment set with Myra. Myra could not have been smarter, more helpful or kind. She let me and my kids get BBQ from their company holiday party while we waited and even let us sit in the car as an entire family for a bit. They really do treat you like family here and I cannot recommend them enough! More
Good Service Accomplishments what I needed to get done - good customer service - had a flat that needed to be replaced with a new tire and ended up buying car sinc Accomplishments what I needed to get done - good customer service - had a flat that needed to be replaced with a new tire and ended up buying car since my lease was ending the middle of January More
A loyal customer. All the people I have had contact with at Keyes Lexus have been professional, thorough, helpful, honest, fair, and patient. That is why my wife and I All the people I have had contact with at Keyes Lexus have been professional, thorough, helpful, honest, fair, and patient. That is why my wife and I have returned to lease our 9th and 10th Lexus. More