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Keyes Lexus

Van Nuys, CA

4.7
1,697 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,697 Reviews of Keyes Lexus

October 03, 2019

First-class service, with a feel for the real customer Bill Horvat has a real feel for dealing with the real customer (the owner of the car). He worked with me to identify what really needed to be worked More

by CarlosinCalifornia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
October 03, 2019

Excellent! Bill Horvat is my service manager and is ALWAYS so kind and helpful. I feel very good in his hands. Whatever he suggest I do, I usually go along wit More

by Tommy Peel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in finance and Shane in sales were both very helpful., Bill Horvat
October 03, 2019

Flexible and eager to please We walked in with one model in mind and decided on another Chaz Johnson was patient and responsive to our requests. He had worked with our broker in a More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Johnson, Jefferey Palayan
October 02, 2019

service appt My car was taken as soon as I drove in. They showed me somethings I didn't know, which was very helpful;. Bill was my service person. he made sure More

by kg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
October 02, 2019

Pleasant Service Experience Dealing with auto repairs can be potentially an unpleasant experience, but Anthony was professional and also had a pleasant demeanor. Along with the o More

by John Boz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
October 02, 2019

Service Department Top Notch Ali was my representative. Ali did a great job. In the tradition of Alan Pliss. Ali was looking out for me. Alan Pliss is the manager and he has b More

by Skyhorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali - I cannot remember his last name, Allan Pliss
October 01, 2019

Service Visit Bill Horvat always friendly, courteous, and professional. It was very easy to obtain rental vehicle while waiting for service to be performed on my 20 More

by Miguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 30, 2019

I was given a great deal and it was a great experience. I received great assistance from Ramin and Harrison, they made me feel comfortable and confident about my purchase. I felt as if they were trying thei More

by sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferey Palayan
September 29, 2019

Excellent and Easy Loved your online review of what needs to be done with the car. In a moment I had checked what I wanted to move forward with to finish the service. Su More

by Monkeymom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 28, 2019

September service I have been coming to Keyes Lexus for 10 years. If they didn't have great service and quality work I wouldn't come back for 10 years. More

by September Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
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