Keyes Lexus
Van Nuys, CA
Filter Reviews by Keyword
By Type
1,697 Reviews of Keyes Lexus
First-class service, with a feel for the real customer Bill Horvat has a real feel for dealing with the real customer (the owner of the car). He worked with me to identify what really needed to be worked Bill Horvat has a real feel for dealing with the real customer (the owner of the car). He worked with me to identify what really needed to be worked and what could wait. Kept me informed throughout the process and stayed on top of scheduling. First rate!! More
Excellent! Bill Horvat is my service manager and is ALWAYS so kind and helpful. I feel very good in his hands. Whatever he suggest I do, I usually go along wit Bill Horvat is my service manager and is ALWAYS so kind and helpful. I feel very good in his hands. Whatever he suggest I do, I usually go along with him. I find he to be very honest. More
Flexible and eager to please We walked in with one model in mind and decided on another Chaz Johnson was patient and responsive to our requests. He had worked with our broker in a We walked in with one model in mind and decided on another Chaz Johnson was patient and responsive to our requests. He had worked with our broker in advance and our change of plans was unexpected, but he was very gracious. More
service appt My car was taken as soon as I drove in. They showed me somethings I didn't know, which was very helpful;. Bill was my service person. he made sure My car was taken as soon as I drove in. They showed me somethings I didn't know, which was very helpful;. Bill was my service person. he made sure my car was ready on time and was great in communications More
Pleasant Service Experience Dealing with auto repairs can be potentially an unpleasant experience, but Anthony was professional and also had a pleasant demeanor. Along with the o Dealing with auto repairs can be potentially an unpleasant experience, but Anthony was professional and also had a pleasant demeanor. Along with the overall atmosphere of the dealership, our experience was as good. More
Service Department Top Notch Ali was my representative. Ali did a great job. In the tradition of Alan Pliss. Ali was looking out for me. Alan Pliss is the manager and he has b Ali was my representative. Ali did a great job. In the tradition of Alan Pliss. Ali was looking out for me. Alan Pliss is the manager and he has been great for years. More
Service Visit Bill Horvat always friendly, courteous, and professional. It was very easy to obtain rental vehicle while waiting for service to be performed on my 20 Bill Horvat always friendly, courteous, and professional. It was very easy to obtain rental vehicle while waiting for service to be performed on my 2006 GS430. More
I was given a great deal and it was a great experience. I received great assistance from Ramin and Harrison, they made me feel comfortable and confident about my purchase. I felt as if they were trying thei I received great assistance from Ramin and Harrison, they made me feel comfortable and confident about my purchase. I felt as if they were trying their best to find me the best value for my purchase and I just could not be happier about my experience. More
Excellent and Easy Loved your online review of what needs to be done with the car. In a moment I had checked what I wanted to move forward with to finish the service. Su Loved your online review of what needs to be done with the car. In a moment I had checked what I wanted to move forward with to finish the service. Super easy and fantastic! More
September service I have been coming to Keyes Lexus for 10 years. If they didn't have great service and quality work I wouldn't come back for 10 years. I have been coming to Keyes Lexus for 10 years. If they didn't have great service and quality work I wouldn't come back for 10 years. More