Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Anthony is the best service advisor. I’m so thankful for his knowledge and the excellent service results. I will be sure to return for follow up service. his knowledge and the excellent service results. I will be sure to return for follow up service. More
Great Service! I brought my 2019 ES-350 in for its 5,000-mile service. It was easy to schedule an appointment online for a convenient date/time for my schedule. I ar I brought my 2019 ES-350 in for its 5,000-mile service. It was easy to schedule an appointment online for a convenient date/time for my schedule. I arrived at the dealership almost 45 minutes earlier than my scheduled appointment time but was informed by my service advisor Michael Montague that my early arrival would not be a problem and that the service would take approximately two hours. Not only did I enjoy my relaxing wait in the customer lounge with a nice cup of coffee and a cookie, my wait was only half the amount of time I was told it would take! I am an extremely happy customer. Thank you, Keyes Lexus. More
Great Experience Our sales rep was Justin and we had a great experience with him. He was very knowledgeable about the cars and the deals. We worked out a great deal wi Our sales rep was Justin and we had a great experience with him. He was very knowledgeable about the cars and the deals. We worked out a great deal with him. The whole process was very fast and efficient. More
Thank you Lexus for your quality service and customer service! Not only was I greeted with a smile, my concerns were addressed. I will always refer a friend! service! Not only was I greeted with a smile, my concerns were addressed. I will always refer a friend! More
Outstanding The team at Keyes Lexus made the process easy and painless. I would for sure recommend my friends and family to purchase a car here. The team at Keyes Lexus made the process easy and painless. I would for sure recommend my friends and family to purchase a car here. More
Good Service and pleasant advisor but overly expensive for some things. An example Is cost for parts and filter replacement labor for a/c cabin filter. for some things. An example Is cost for parts and filter replacement labor for a/c cabin filter. More
My recent purchase was not stressful and the staff was delightful. I would definitely return for future purchases and would recommend this dealership to friends and family. delightful. I would definitely return for future purchases and would recommend this dealership to friends and family. More
Our family has leased several cars from Keyes Lexus. Chris Ward has always been a gentleman and a scholar. The deals were always fair right from the beginning. Finance department is straightforward and Chris Ward has always been a gentleman and a scholar. The deals were always fair right from the beginning. Finance department is straightforward and rapid. Our service experience has also been terrific. More
Big surprise! Steve Wolpa and Dominic Aragon have made my experience such a surprise. I haven't bought a car for 15 years and expected the salesperson of the past. Steve Wolpa and Dominic Aragon have made my experience such a surprise. I haven't bought a car for 15 years and expected the salesperson of the past. I did not feel pressured. I felt so comfortable, catered to, and friendly. More
Always on time. Pleasant to work with. Don’t feel like I am being cheated. Very comfortable to sit there and read the paper . They have cookies and hot or cold drinks. Can’t ask for anything more. am being cheated. Very comfortable to sit there and read the paper . They have cookies and hot or cold drinks. Can’t ask for anything more. More