Keyes Lexus

Great service. Bill was great, very helpful. I was helped upon arrival given a loaner and checked in immediately when I returned. In and out in no time. upon arrival given a loaner and checked in immediately when I returned. In and out in no time. More

Anthony is the best. Allan has helped me out in the past and a great person to deal with. I love coming here for everything i need. and a great person to deal with. I love coming here for everything i need. More

Excellent Service Jasmine was very professional and took care of all my needs. She promised my automobile at 2.30p and it was promptly there. I would recommend Lexus a Jasmine was very professional and took care of all my needs. She promised my automobile at 2.30p and it was promptly there. I would recommend Lexus and Jasmine to all my friends. More

service review Mike Nazarri is my service rep and between Mike and Alan (the service manager) I have never had a bad experience. The care and attention that I recei Mike Nazarri is my service rep and between Mike and Alan (the service manager) I have never had a bad experience. The care and attention that I receive, on every service visit, makes the inconvenience minimized. I would highly recommend the Keyes Lexus service department. More

Happy I switched from Honda! George was very patient with all of my questions and very thorough. I would definitely recommend him. Actually, everyone went out of their way to be h George was very patient with all of my questions and very thorough. I would definitely recommend him. Actually, everyone went out of their way to be helpful. More

We had a Great Sales Experience Ash was great to work with. His follow up and honesty worked well. He stood behind what he promised and delivered the car as expected Ash was great to work with. His follow up and honesty worked well. He stood behind what he promised and delivered the car as expected More

This is my second time leasing a car at Van nuys and my second time working with Danny..he is the best! Very nice and professional. Easy to work with and got me another great deal! second time working with Danny..he is the best! Very nice and professional. Easy to work with and got me another great deal! More

Service and factory recall From the time I arrived until my car was ready I was kept up to date and the experience was great. My loan car was ready with virtually no wait time From the time I arrived until my car was ready I was kept up to date and the experience was great. My loan car was ready with virtually no wait time More

Great Service But at very High Cost I have been using Keyes Lexus Service since 2008 just after I purchased my RX400h brand new from Keyes Lexus. The work and service is excellent and I I have been using Keyes Lexus Service since 2008 just after I purchased my RX400h brand new from Keyes Lexus. The work and service is excellent and I do not have any complaints. But for the last several times, the cost has been shocking. I basically take my car to them for service then have to “buy” it back. At this point, I told my service representative after I paid him that I will sell my RX400h during the first quarter of 2020 since the cost is too high for maintenance and repair. Last time is was ~$4500 and this time, it was ~$2500 for a new water pump, filters and a change of fluids. This is all too rich for my blood. We’re talking about LEXUS, not BMW, Mercedes or other higher-end make. More

A long day, but successful Came to Lexus after looking at 4 other dealerships. I was a long, confusing day, but there were eve real things I needed to have in a car, and Lexus Came to Lexus after looking at 4 other dealerships. I was a long, confusing day, but there were eve real things I needed to have in a car, and Lexus had those. More