Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
Mike was very courteous and helpful He called to keep me Mike was very courteous and helpful He called to keep me updated on the repair progress. He is always available when I call and that is appreciated Mike was very courteous and helpful He called to keep me updated on the repair progress. He is always available when I call and that is appreciated More
Good and professional Good experience. I like very much that they sent and paid for a Lyft for me to go to a lunch meeting while they worked on my car. Good experience. I like very much that they sent and paid for a Lyft for me to go to a lunch meeting while they worked on my car. More
The Keyes Lexus service Department and my service advisor Michael Nazari provided excellent service to me once again. I highly recommend any Lexus owner to take their cars to Keyes Lexus if they want excell Michael Nazari provided excellent service to me once again. I highly recommend any Lexus owner to take their cars to Keyes Lexus if they want excellent service. More
Anthony Pastoral always takes good care of me Only complaint is price - feel everything is overpriced when comparing average costs online. The efficiency of dropping of car and getting a loaner t Only complaint is price - feel everything is overpriced when comparing average costs online. The efficiency of dropping of car and getting a loaner to get to work keeps me coming back; however, feel prices could be brought down a little. More
Ali has been my service provider at Keyes Lexus for more than 2 years. He is excellent! Service prices are too high. Waiting area is very nice. than 2 years. He is excellent! Service prices are too high. Waiting area is very nice. More
They make a tedious task enjoyable! The entire staff I dealt with made my experience as painless as possible. To the point where it was almost enjoyable. That same day I had to spend o The entire staff I dealt with made my experience as painless as possible. To the point where it was almost enjoyable. That same day I had to spend over an hour at Spectrum and then go back for another half hour. Keyes meanwhile had me in and out and even gave me a bottle of water and offered to call me a Lyft. Cannot say enough good things about them! More
Service I appreciate on how Anthony makes my car available/ready on time. Car looks good and clean. I will definitely come back to this service center. I appreciate on how Anthony makes my car available/ready on time. Car looks good and clean. I will definitely come back to this service center. More
Jasmine was great. Very nice and helpful! And very excited to get my new Lexus soon. It will be a 3rd Lexus. Very happy! And always recommend to friends and family! excited to get my new Lexus soon. It will be a 3rd Lexus. Very happy! And always recommend to friends and family! More
We encountered what we expected We buy cars from this dealership for last 20 years. So far no major frustrations. Especially coffee machine in the service area is excellent. We hope We buy cars from this dealership for last 20 years. So far no major frustrations. Especially coffee machine in the service area is excellent. We hope it will stay this way. More