Keyes Lexus
Van Nuys, CA
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1,696 Reviews of Keyes Lexus
The 6 month service on my 2020 Lexus ES300H was thorough and prompt. All the service personnel were courteous. I always enjoy working with Anthony Pastoral. and prompt. All the service personnel were courteous. I always enjoy working with Anthony Pastoral. More
Service was prompt and friendly. Anthony went above and beyond. Car was ready before scheduled time and courtesy vehicle was available even thought I didn't reserve it before hand. beyond. Car was ready before scheduled time and courtesy vehicle was available even thought I didn't reserve it before hand. More
Ali was my consultant and he is the best how to resolve the issue at hand. I was pleased with his service. I will always go to him if I have any issues with my car. We have 4 Lexus cars in the family and w the issue at hand. I was pleased with his service. I will always go to him if I have any issues with my car. We have 4 Lexus cars in the family and we all chose to go with Ali. If you want to know more about my experience compare to other consultants, just shoot me an e-mail at kaim1638@icloud.com More
I am experiencing buying this time was Good, but I wanted just an extra care for a customer who is buying car for last 10 years little bit more!!! Danny should have gone above and beyond for me . Like I ask just an extra care for a customer who is buying car for last 10 years little bit more!!! Danny should have gone above and beyond for me . Like I asked for few gifts for my wife & new car , nothing extra was offered to me. Thanks again! More
Danecia is a fantastic service advisor. Work was correctly and on time ! With the exception of not getting my car cleaned, it was an excellent experience ! correctly and on time ! With the exception of not getting my car cleaned, it was an excellent experience ! More
Fantastic Fast Service Professional and great. I had to send my son as I could not drive and Anthony took care of him perfectly. Thanks to all. Steve Professional and great. I had to send my son as I could not drive and Anthony took care of him perfectly. Thanks to all. Steve More
Always Great Service from Mike Mike is always friendly, helpful, and gets my car serviced well and is done when promised. The COVID situation on top of recalls has put abundant stre Mike is always friendly, helpful, and gets my car serviced well and is done when promised. The COVID situation on top of recalls has put abundant stress on the service department. The service area has risen to the challenge. As I senior, I appreciate the COVID restrictions are in place and the professionalisms being displayed. I feel Mike has always done his best for me. More
Best Customer Service Danecia went above and beyond to help me by going to her Manager with the problem that I had. All worked out wonderful for me. Danecia was so profess Danecia went above and beyond to help me by going to her Manager with the problem that I had. All worked out wonderful for me. Danecia was so professional! Omar helped me and ordered the part before my appointment. Teamwork! More
always great service and professionalism.my rep ALI is great they are really responsible about the virus. the place is imaculate and everyone i am involved with goes above and beyond their duties. Great dealer they are really responsible about the virus. the place is imaculate and everyone i am involved with goes above and beyond their duties. Great dealership. I have been going there since 1993 and don't have one complaint. I started out with Allan as my rep who later became manager and he is a class guy. More